Head of Billing & Collection in München bei Sky Deutschland GmbH

Head of Billing & Collection (m/f/d) in München bei Sky Deutschland GmbH

Sky Deutschland GmbH

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe`s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

„In Treasury, Billing & Collection we take care of the process chain around end customer billing. The responsibility ranges from invoicing to reminders, but fraud and risk management are also part of our tasks. Effectiveness and continuous process improvement is what we strive for – if flexibility and independent work are among your strengths, then I look forward to receiving your application!“ – Mara Duschl, Vice President Treasury, Billing & Collection DACH

Please be advised: Due to our international corporate culture, we publish all our job advertisements in English. Nevertheless a significant part of this job will be in German.

What you’ll do

You're responsible for the management of the Billing & Collection team with currently 6 members, whose potential you constantly develop through your cooperative management style
Quality is important to us – you'll ensure quick and professional case management
You constantly develop the reporting and key figure system with new ideas and support projects with your expertise
You'll ensure that operational processes are carried out in accordance with defined service and quality standards, that processes are continuously developed and that the agreed process goals are achieved
As the main contact person and know-how carrier for the operational processes in the area of Billing & Collection, you'll be in charge of the technical and operational control of the collection agencies
You collect and evaluate the process performance, develop strategies and measures for the successful billing and payment of open invoice amounts as well as the successful collection of delinquent receivables
Your main interfaces are the areas of IT, CS, CRM and Supply Chain

What you’ll bring

You've a university degree with a business orientation or similar and at least 6-8 years of professional experience in the area of billing & collection / receivables management – especially with initial management experience
Through your professional experience, you've acquired knowledge in the support of operative billing and payment processes as well as legal regulations and regulatory standards
You've also gained experience in dealing with collection agencies and payment service providers
You describe yourself as committed, independent and goal-oriented and your approach as analytical and conceptual
Above all, your strengths include a strong customer orientation and excellent communication and presentation skills
You'll bring expertise in Excel, Billing and ERP systems – other tools and knowledge are an asset
Good German and English skills round off your profile

Our benefits:

At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few:

Free Sky Q
Flexible working
Company pension scheme
Sky Company Bike

Inclusion:

We're proud to be an equal opportunity employer.

It is important to us to provide a fair and equal workplace for everyone. We strongly believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. We're also happy to accept your application in German.

To find out more about working with us, search #WirbeiSky or #LifeatSky on social media.

A job you love to talk about.

Sky Deutschland GmbH
People & Organisation
Your Contact: Anna Maria Hirner