Migration Coordinator (English speaking) in Köln bei MobiLab Solutions GmbH

Migration Coordinator (m/f/d)

MobiLab is hiring highly motivated and experienced Migration Coordinators to join our team. The Migration Coordinator will be responsible for collecting & channeling relevant information to drive the successful migration of our customers' systems and applications to the cloud. This position has the focus on delivering highly accurate information and assuring the workload owners of a pain-free migration to the cloud. This is an exciting opportunity to be a part of a dynamic and fast-paced technology team and make a significant impact on our customer's strategy. If you have a passion for technology and want to really work on transforming customers and migrate them to the cloud, then it is YOU who we are looking for.

That's what it's about:

• Create, maintain and continuously update server inventory files which are relevant for the migration
• Plan and conduct server migration interviews with workload owners and document interview results
• Coordinate migration downtimes with workload owners, and ensure a smooth migration process by providing the collected information to the migration team
• Coordinate with the technical lead the end-to-end migration of workloads
• Maintain documentation and records of the migration process, including any issues that arise of each migration and how they were resolved
• Manage and track migration metrics after each successful migration
• Accompany workload owners through the testing of migrated workloads
• Communicate migration metrics and status updates to the project manager
• Provide best-in-class support to the migration team

This is you:

At heart, you are a passionate team player, who respects the opinions of your colleagues. To top it off:

• Excellent customer service and communication skills
• Ability to work independently, reduce complexity to its essence and getting things done attitude

This is your background:

• 2+ years of experience in technical support or similar customer service oriented environment
• Experience in documenting technical issues in a structured manner
• Experience with tools such as Jira, any other ticketing system and Excel
• A plus, but not a must: German skills

What we offer you:

At MobiLab, you have the possibility to bring your creative mindset to production and pave the way for our customers to become a cloud-native company. You can enjoy a lot of freedom which allows you to codify the company culture and have a lasting ink at MobiLab. Our team is energetic, dynamic, and international and driven by the purpose of bringing our customers forward. Our open and respectful company culture allows you to grow and expand your knowledge. To make you feel completely supported we offer some perks besides exciting projects. Besides a job ticket and the participation in a yearly conference of your choice, we have further employee benefits like a company pension scheme as well as support for child care expenses. Enjoy regular company events such as beer & wine evenings, as well as company BBQs to connect with your peers.

If you're passionate about growing and learning from the complexities of Cloud Integration by searching for Engineering Perfection then become part of our MobiLab Team.

About MobiLab:

MobiLab is an engineering company and we are proud of our engineering origins. We build for our customers their future operational foundation and transform them into a cloud native company. We achieve this by focusing on cloud integration and operating across all its layers- from infrastructure to applications. Our customers come first and we optimize for their success. If you have a passion for engineering perfection, transforming companies to succeed, helping others grow and learn along the way, you will help us in keeping our promise towards our customer.

MobiLab stands for Passion, Humbleness, Ownership & Compassion!