Build something new with a world-class team.
At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?
Build something new with a world-class team.
At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?
Genesys powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10.000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts, including Gartner and Forrester, as a leader in both cloud and on-premise customer engagement solutions.
1) Are you a highly motivated digital native with a passion for working with leading edge software technologies in an international environment?
2) Do you want to be part of a global company that is a recognized leader in the customer experience space?
3) Do you enjoy complex sales engagements, hunting for new business and working with market leading solutions?
4) Are you open-minded for new sales strategies and willing to learn in a strong Sales team with an experienced Sales Coach?
5) Are you someone that can demonstrate your achievements and successes?
If you said yes, then we would love to hear from you.
Genesys is hiring a professional for a Sales role in the Mid-Market team. At Genesys, our Account Executives are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across the Enterprise business segments. As Account Executive you will learn how to become a consultative sales professional, how to take ownership for dedicated accounts, positioning the full Genesys solution portfolio, developing and managing a sales pipeline, securing net-new business and driving revenue growth from new and existing customers. In co-working with a dedicated Account Manager as well as Sales Coach you will learn from experienced Genesys Employees as part of a powerful Sales Team.
The Account Executive’s main goal is to achieve an annual sales target by converting as many opportunities into won business as possible. Once an opportunity has been closed, the Account Team´s role is to engage with the appropriate internal resources to help manage the initial phases of post-sales support and had over to Customer Success Team.
What we look for and expect from the right individual is:
- Bringing in, developing and maintaining relationships with customers/prospects
- Being part of numerous complex and consultative sales engagements
- Selling complex software solutions to the German Mid-Market
- Jointly developing account and opportunity plans in a motivated team as an Account Manager
- Identifying customer/project demands and mapping to the Genesys portfolio
- Being a team player and a leader of virtual teams, able to orchestrate and win complex sales cycles
- Taking revenue responsibility and carrying of a sales quota
Required qualifications:
- Bachelor’s degree in computer sciences, business, Business Administration, Marketing or similar education
- More than 5 years professional sales experience
- Experience in selling to German Mid-Market customers
- Enthusiasm for customer service or customer experience management
- Maximum demands on the quality of your work as well as a high degree of sales and customer orientation
- Committed, proactive, team-oriented and stress-tested
- Self-assured appearance and pronounced presentation skills
- Very good rhetorical skills and communication strength
- Fluent in German and English
- Strong success orientation
- Willingness to travel frequently
What do we offer:
- International Environment
- Great Company Culture
- Company pension plan
- Best place to work
- Annual training budget external & internal
- Volunteer rewards budget
- Ramp up schedule including training boot camp and continuous sales and product training
When it comes to people, the right fit at Genesys is someone who is determined to succeed, highly motivated to meet and exceed annual sales