SAP Competence Center Lead in Düsseldorf bei C&A

SAP Competence Center Lead (m/f/d) in Düsseldorf bei C&A

C&A

The future looks like you

With more than 1,500 branches in 19 European countries, C&A is one of the leading fashion retailers in Europe. C&A welcomes more than two million visitors to its stores every day and offers good quality fashion at reasonable prices for the whole family. We’re embracing the digital transformation taking place across the retail sector, whilst also ensuring we don’t lose sight of our heritage.

“Let’s build the future together - the best is yet to come”

We are seeking a highly skilled and experienced individual to take on the role of SAP Competence Center Lead (m/f/d) within our organization. As the SAP Competence Center Lead, you will be responsible for overseeing the strategy, implementation, and management of our SAP systems and solutions. You will lead a team of SAP experts, ensuring the optimal functioning, enhancement, and continuous improvement of our SAP landscape to meet business needs. This role requires a strong blend of technical expertise, leadership, project management, and collaboration skills.

Your responsibilities

Lead, mentor, and manage a team of SAP professionals, fostering a collaborative and high-performance work environment
Define clear roles and responsibilities, provide regular feedback, and contribute to team members' professional development
Develop and execute a strategic roadmap for the SAP Competence Center aligned with the overall business objectives
Identify opportunities to optimize and enhance existing SAP solutions, ensuring they align with industry best practices and technological advancements
Collaborate with key stakeholders to gather requirements, design solutions, and oversee the implementation of new SAP modules or functionalities
Ensure successful project execution, meeting timelines, budgets, and quality standards.
Monitor and manage the performance, availability, and stability of the SAP systems and applications
Proactively identify and address system issues, bottlenecks, and vulnerabilities to maintain a robust and secure SAP environment
Coordinate with end-users and business units to understand their needs and challenges, and provide effective solutions and support
Lead change management efforts for SAP-related initiatives, ensuring smooth transitions and user adoption
Manage relationships with SAP vendors, consulting partners, and third-party providers to ensure effective service delivery and timely issue resolution
Participate in contract negotiations, performance evaluations, and vendor selection processes
Develop and maintain relevant KPIs, metrics, and performance indicators to measure the effectiveness and efficiency of the SAP Competence Center
Generate regular reports and presentations for senior management and stakeholders
Drive continuous improvement initiatives within the SAP landscape, identifying opportunities to optimize processes, reduce costs, and enhance user experience

What you bring

Bachelor's degree in Information Technology, Computer Science, Business, or a related field; Master's degree is a plus
Extensive experience (15+ years) working with SAP systems, including implementation, configuration, and management
Strong leadership skills with a proven track record of leading and managing cross-functional teams
In-depth understanding of SAP architecture, modules, and integration points
Excellent project management skills, with the ability to manage multiple projects simultaneously
Strong analytical and problem-solving abilities to diagnose and resolve complex technical issues
Exceptional communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders
Experience in change management, user training, and driving user adoption of SAP solutions
Certifications in relevant SAP modules or technologies are a plus

If you are a motivated and experienced SAP professional with a passion for leadership and a track record of successful SAP implementations, we encourage you to apply for this challenging and rewarding opportunity

What we offer

This is an opportunity for you to join us on a truly exciting digital transformation, where you’ll be able to leave footprints that last and contribute significantly to our digital vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognisable retail