Community Manager in Berlin bei WBS Gruppe

YOUR TASKS.

Do you want to shape the tech talents of tomorrow? Join us at WBS CODING SCHOOL - Europe’s leading hybrid coding school!

• 
  You are the first contact person for our community and will support students throughout their learning journey
• Develop, improve and execute the community strategy within the team of Community Managers
• Proactive collection of feedback and subsequent creation of measures for product optimization as well as customer retention
• Organization and moderation of regular internal and external (online) events
• Coding Campus Management, incl. on-site support (Berlin)
• Animate and activate our alum community
• Improvement of a professional mentorship program that supports our students' learning journey with a minimum of 10 mentors

YOUR STRENGTHS.

Must-Haves:

• You are a smiling, caring and service-oriented person
• You are empathetic, attentive and an authentic communicator
• You enjoy contact with people and have a flair for a diverse community
• You have a structured, solution-oriented and independent way of working
• You communicate very confidently (verbally and in writing) in German (C1) & English and are not afraid to speak in public
• You are based in Berlin and willing to work from our campus in Köpenick whenever required

Other requirements:

• (Initial) experience in Community Management, Customer Care or Hospitality
• You have a quick perception
• The worries or stress of others do not burden you, but you know how to cheer them up and motivate them