Technical Program Manager - Performance Management, Mechatronics & Sustainable Packaging in Düsseldorf bei Amazon EU SARL (Germany Branch) D70

Amazon EU SARL (Germany Branch) - D70

• 5+ years of technical product or program management experience
• Experience developing and executing/delivering product and technical roadmaps
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
• Experience owning/driving roadmap strategy and definition
• Experience working directly with engineering teams

We are working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, this is your opportunity.
Come work on the Amazon Robotics – Mechatronics & Sustainable Packaging (MSP) Team!

We are looking for an outstanding Technical Program Manager who will develop, implement, and improve the performance management and performance indicator landscape for the organization's products. This person will partner with internal Customers (Operations, Maintenance, Process, OpsEngineering, etc.), external stakeholders (e.g. vendors) and MSP team members to ensure solutions meet requirements regarding performance management.

The primary role of the MSP team is to drive future innovation across all aspects of Mechatronics and Packaging, across industrial hardware/control machines such as robotic cells, autonomous vehicles, sortation, packing technologies and packaging materials. We drive strategic partnerships with key stakeholders such as Operations, RME, ACES, Supply Chain, Transportation, WW Design, etc. to ensure we deliver robust products that effectively integrate into the Amazon Fulfillment network.

The Technical Program Manager - Performance Management will drive initiatives to ensure our product's performance management capabilities (KPI systems, access to information and deep dive opportunities) meet the high bar of our customer's requirements. This will require close collaboration with customers (primarily Customer Fulfillment Operations) and stakeholders (for example ACES, WWDE, Supply Chain, Operations Engineering, Finance).

A successful candidate is able to drive multiple initiatives simultaneously and effectively leverages support from other teams and peers within their own team. Effective verbal and written communication is a key skill to generate alignment between MSP and other functions. They will work successfully across multiple large engineering and operations teams and drive quality across all our products. This candidate requires strong attention to detail, technical penetration, excellent communication skills, collaboration, analytical and abstract thinking, time management and organizational skills.

Key job responsibilities

• Travel 50 - 75% of the time, to capture voice-of-the-customer and anecdotes first hand, and generate buy-in for initiatives
• Collaborate with BI/Data Engineering teams to drive the delivery of KPIs and access to information
• Support reporting of key performance metrics across internal & external stakeholders
• Work closely with technical leaders and program managers to compose and influence product improvement roadmap
• Write effective narratives and present them to Directors and VPs
• Unblock other team members through access to information, and support their inquiries for decision-critical information
• Demonstrate strong program management, organizational, and leadership skills to facilitate effective, collaborative project meetings

This role requires experience developing and executing/delivering product and technical roadmaps in the field of automation and robotics. You should have experience working directly with automation and robotics engineering teams.

We are open to hiring candidates to work out of one of the following locations:

Berlin, BE, DEU | Dusseldorf, NW, DEU | Frankfurt, HE, DEU | Munich, BY, DEU

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience building and evaluating system-level technical design
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

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