Multilingual Customer Service Specialist in Dietzenbach bei MSX INTERNATIONAL

Who are we?

MSX is a leading technology – enabled business process outsourcing company that provides state of the art solutions and services to automotive business in more than 80 countries. For over half a century, our strategic solutions have helped car manufacturers and their dealer networks thrive within the evolving automotive industry.

Working at MSX means being part of a motivated, successful team.
We focus on three key principles: empowering our people to contribute to company development; creating systems and processes that support organizational and personal growth; and fostering people’s growth by promoting an entrepreneurial approach to work.

We are currently looking for a Multilingual Customer Service Specialist (m/f/d) to support a premium brand in Dietzenbach! If you speak any combination of the following languages, we might be looking for you!

• 
  English (mandatory) + 2 of the following: German and/or Dutch and/or French and/or Italian
• Flemish + English

As a Customer Service Specialist (m/f/d), you are the first contact for all customer and prospect inquiries of an aspiring electric car manufacturer. You provide expert advice on product information by phone, e-mail or mail or help to arrange test drives. You will handle all inquiries with confidence, using the latest technology and with a strong service orientation. Customer satisfaction is your main goal when handling complaints and finding the best possible solution.

What do we require from you?

• 
  Commercial studies or relevant experience
• Fluent language knowledge in 2 of the above mentioned languages
• Good knowledge of English
• Knowledge of German is an advantage
• Several years of experience in customer service, ideally within the automotive trade
• We require a high level of service orientation, a personable manner, and a good way of expressing oneself
• Experience in sales is an advantage
• Willingness to work on weekends (one Saturday in a month)

Why would do you choose MSX?

Besides a competitive salary and benefit package, we provide a supportive, inclusive environment. You will have the opportunity to work for a premium automotive company.