Coordinator Ticket Processing Invoice Verification bei Mercedes Benz Group Services Berlin GmbH

About us:

Mercedes-Benz Group Services Berlin (MBGSB) is a wholly owned subsidiary of Mercedes-Benz Group AG. As a shared service center for the AG and its subsidiaries, we offer innovative solutions in the areas of finance, controlling and HR. In this way, we contribute to the economic success of the Group in Berlin with more than 1,500 employees and are constantly developing!

These are your tasks:

• You are the link and contact person regarding the ticket processing of the invoice verification between MBGSB and our partner SSC in the Philippines

• You will support your colleagues there with your professional and technical expertise regarding the ticket system and ticket processing

• You take over the technical leadership of the colleagues for the implementation of process changes

• You control the division of labor between both centers and make sure that the agreed KPIs are met

• You accompany the colleagues during the testing of new features and changes in the ticket system and forward the results to the development team

• You establish and use regular communication meetings for the continuous optimization of the cooperation and for the increase of the quality as well as the first release rate, you act as operative quality assurance

• Together you will identify process weaknesses and support your colleagues in finding solutions and implementing optimization measures

• You are also our interface to the audit teams and process management

• When relocating further process steps, you will develop project plans and process documentation and take over the transfer of knowledge in English

• You also support organizational changes and monitor processes during transition

• You participate in project meetings and prepare status reports and project results

• You coordinate the communication between Berlin and our partner center, e.g. in year-end relevant times (attendance, targets etc.)

This is what you can expect:

• Mobile working (within Germany) with individual presence days in Berlin (e.g. home office, remote/hybrid working)
• Flexible working hours from 6 a.m. to 8 p.m. (with flexitime system)
• You decide which weekly working hours suit you (full-time/part-time option)
• Remuneration according to collective agreement as well as Christmas and vacation bonus, 30 vacation days
• Company pension scheme
• Individual training as well as opportunities for further education and promotion
• Open corporate culture
• Central location/ good transport connections/ parking spaces on site

Professional:

Education: Completed commercial vocational training/ business degree program

Experience: Initial work experience in a service-oriented professional field, preferably also experience in auditing in a non-international environment

IT skills: Good handling of MS Office and interest in IT systems desirable

Languages: Very good German as well as good English skills

Personal:

Individuality: quick perception, service orientation, good communication skills

Working style: Structured, careful, solution-oriented

Team spirit: Proactive, team player, hands-on mentality

You don't bring everything with you?

Don't worry, we are looking for employees who convince us above all with their personality and are motivated to go full throttle with their team!

Time limit? Beyond the one-year fixed term, we are interested in a long-term cooperation.

Additional information:

• Submit your application only online and with a salary requirement.
• Applications from severely disabled persons and persons with equivalent disabilities are welcome. For additi