Global Program Manager Meetings & Group in Köln bei HRS

HRS AS A COMPANY

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.

TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.

In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.

Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.

HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.

Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

BUSINESS UNIT

POSITION

We are looking for a German based Global Program Manager (all genders) for our Meetings As a Service division who will oversee the strategic management of our largest global customers. As the key liaison between HRS and our Key customers, the GPM will lead initiatives and programs, driving customer satisfaction, retention, and upsell opportunities.
The position holder is responsible for strategizing and managing the programs and initiatives for an assigned set of customers, including leading a complex matrix organization of operational/delivery teams and solution experts. Reporting directly to the Vice President of our MaaS division, you'll play a pivotal role in shaping our sales strategy and providing market insights.

CHALLENGE

• Developing and delivering comprehensive M&G global programs for our strategic global accounts coming from the Fortune500 segment.
• Cultivating strong relationships with client stakeholders, including C-Level executives, positioning HRS as a trusted partner in corporate travel.
• Crafting tailored initiatives based on client strategic objectives and industry trends.
• Managing the commercial aspects of our partnerships, including negotiations and P&L responsibilities.
• Orchestrating the implementation of initiatives across regional and internal teams, managing a complex project matrix organization across multiple regions.
• Ensuring the quality and success of strategic initiatives, driving value for both the client and HRS.
• Serving as the primary point of contact for clients, supported by global and local teams.

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

• Several years of experience in consulting, account management in SaaS (preferably in Meeting & Groups), or startup environments
• Strong sales, tech, and customer success management skills
• The ability to grasp the HRS business model and effectively communicate its value propositions
• Exceptional solution-based selling abilities
• A passion for building extensive networks within global organizations
• Demonstrated leadership experience, particularly in managing multinational teams
• Proficiency in creating strategic roadmaps and managing complex initiatives
• Excellent time and project management skills
• Strong analytical skills and the ability to derive insights from data
• Effective negotiation skills and business acumen
• Adaptability to high-performance environments and a proactive, entrepreneurial mindset
• Fluency in both German and English

PERSPECTIVE

Access to a global network of a globally united and mutu