Our Digital Customer Experience (DCE) Air&Sea team is looking for an experienced and skilled Project Manager (m/f/d) to oversee the development and delivery of digital projects. This role offers an exciting opportunity to drive digital transformation initiatives and to enhance the customer experience through innovative digital products and solutions. As a Project Manager Digital (m/f/d), you will be responsible for ensuring that all projects are completed on time, within budget, and to the satisfaction of all stakeholders. You will also be responsible for orchestrating the work among project colleagues from various departments and organizational units and coordinating the efforts of designers, developers, business analysts and other professionals.
A potential project you will be involved is Air & Sea Visibility with running product discovery in the field of Air & Sea visibility, identifying the real customer & operator pain points in the field of track & trace / visibility and developing concepts on how the overall customer experience in terms of visibility look like at Hellmann. Another project will be Start-Up Scouting, where you will identify and scout start-ups which fit into our strategic areas of interest as well as run proof of concepts (PoCs) with colleagues from other business unit to jointly evaluate the value of the solution.
The role is located in Hamburg and reports to the Head of Digital Products. Working from home is more than welcome, however we also believe in a mix where physical presence is important as we are just a great bunch of colleagues who like to see and meet each other in person. We are looking forward to meeting you!
Location: Hamburg or hybrid | Reference-Number.: 23000092 | Type of employment: permanent
» Your Responsibility:
- Responsibility for agile project planning and execution
- Apply agile principles and methodologies to define project scope, objectives, deliverables and timelines in collaboration with stakeholders
- Facilitate the creation of a prioritized backlog
- Conduct a dive deep into business requirements to understand the root cause of problems as well as specify solution ideas and write user stories
- Foster a culture of continuous improvement, encouraging experimentation and adaptation based on feedback and lessons learned
- Engage with internal and external stakeholders to understand their requirements and expectations, ensuring a shared understanding of project goals
- Foster strong relationships with stakeholders to ensure effective communication, collaboration and feedback loops throughout the project lifecycle
- Conduct regular stakeholder meetings and demonstrations to gather feedback, validate assumptions, and incorporate insights into project iterations
- Be a strong advocate of self-organization and cross-functional collaboration among the various project members
- Provide coaching, guidance and support to team members, enabling them to deliver their best work and continuously grow their skills.
» Your Profile:
- Bachelor’s degree in a relevant field (e.g. Business, IT Management, Logistics)
- Minimum of 3 years of professional experience in (agile) project management
- Experience in logistics industry is a strong benefit
- Strong understanding of digital technologies and ideally their applications in the logistics sector
- Proven experience in applying agile principles and methodologies (e.g. Scrum, Kanban, OKR) to deliver successful projects
- Excellent collaboration and communication skills to effectively engage with stakeholders at all levels
- Strong problem-solving and decision-making abilities, with a focus on iterative development and continuous improvement
- Experience in analysing and structuring complex requirements with the ambition and skills to always keep it short and simple. Even in the most unclear situations.
- You welcome change and have a growth mindset. You learn quickly and strive to improve every day.
- You speak English fluently, any other language is a plus
Since its foundation 152 years ago, Hellmann Worldwide Logistics has developed into a major global player in freight forwarding industry and combines this success with the charm of a family business. Diversity and equal opportunities are firmly anchored principles of our corporate philosophy. Applicants (m/f/d) with severe disabilities will be given preferential consideration if they are equally qualified.
» We offer you:
- Growth and success-oriented work environment with all the advantages of a family-owned company
- Individual development opportunities through continuous training and coaching on the job
- Additional financial benefits in the form of