Technical Support Engineer in the field of optoelectronics in Berlin bei PicoQuant GmbH

PicoQuant GmbH

PicoQuant is an owner-managed, internationally active high-tech company dedicated to the development and manufacture of devices for electro-optical measurements. Our dynamic team comprises around 100 people from a wide range of professional, scientific and engineering backgrounds. As a company, we offer high-quality products as well as future-proof jobs that are as individual as our customers and employees.

This position is in our Service & Support department and involves worldwide service calls on our high-end microscopy and spectroscopy systems.

Tasks

• You are the contact person for all service-related topics of national and international customers with a focus on our laser and photon-counting products
• Worldwide service assignments on our high-end microscopy and spectroscopy systems
• Root cause analysis and solution finding through cross-functional cooperation with development, production, etc.
• Updating and further development of the knowledge database

Requirements

• A successful undergraduate or professional degree with a focus on electrical engineering, optics or related disciplines
• Strong helpfulness and communication skills as well as intercultural sensitivity
• Ideally practical experience with laser-based measurement methods in the field of spectroscopy or microscopy
• Advanced knowledge of Windows operating systems, and ideally programming skills in e.g. Python or C/C++
• Basic understanding of electronics
• Willingness to travel internationally numerous times per year
• Very good knowledge of the English language (at least C1 level)

Benefits

• Permanent employment contract with flexible working hours
• Possibility of mobile working
• A secure job in an industry with a promising future
• Active health management with sports and massages in-house
• Very good work-life balance with consideration for private circumstances
• Individual training and promotion of professional development
• Good transport connections and subsidy for job ticket - for the sake of the environment
• Company pension plan incl. employer subsidy and much more

Sounds interesting? Then we are looking forward to receiving your application!