Lead - German/English speaking bei Amazon Gattendorf GmbH

Amazon Gattendorf GmbH

What is required?

Strong communication skills in German and second language English is a must.
You bring a high degree of responsibility and initiative, You are always willing to familiarize yourself with new areas and you are able to serve as an expert and role model.
You can handle key figures, motivate employees, but above all you always work in a customer-oriented manner and always put the customer at the center of your decisions.

Job summary
Our Amazon Operations team is growing!

If you want to be part of a company where you can make a difference, have fun, celebrate success and put a smile on our customers' faces, then this position is for you!

You are responsible for the technical management of the operational team and play a key role in processing our customer orders. You work closely with your team of employees on site to ensure smooth operational processes at our logistics locations. These include our logistics centers where goods await customer orders, our sorting centers which sort parcels for onward distribution to the delivery services, and our distribution centers which are responsible for the last few kilometers to the customer's doorstep.

We want our teams to work together and not settle for the status quo. Every day is different for us, which always creates new challenges and variety!

You will…

• Ensuring that safety standards are maintained and kept up to date, thereby creating a safe work environment.

Distribute and adjust tasks during your shifts and take on initial managerial responsibilities in collaboration with the shift manager team.

• Motivate and train our teams of employees.
• Ensuring that customer orders are processed according to our quality and safety standards.
• Evaluate consistently relevant information and key figures and pass them on to the management team.
• Create timetables for the employee teams.
• Working with internal and external colleagues (m/f/d) (e.g. from HR, Customer Service, Transport).
• Evaluate and optimize processes and promote innovations.
• You already have some experience in the technical support of a team in the field of logistics, services or retail and wholesale.
• You have good knowledge of MS Excel.
• You are organized and able to meet deadlines by effectively prioritizing your tasks, even when requests overlap.

Why Amazon?
Since our beginnings in 1995, Amazon has continued to push the boundaries of what is possible. Whether it's finding successful new businesses, advancing our technology and processes to provide our customers with the fastest delivery times, or delivering record volumes, Amazon has achieved incredible achievements in specific industries.

Our journey to become the world's most customer-centric company is one of exciting innovation, pace and change. From the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to remain agile, flexible and purposeful in what we do. Our teams of people drive this business forward, and it's only by hiring them that we can continue to break records.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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