UX Research & Discovery in München bei zooplus SE

Company Description

Job Description

Join us on a global adventure, impacting our customer experiences worldwide. As part of our diverse, multicultural team, you'll help shape our high-impact products.

Designing Tomorrow: Collaborate closely with our Business and delivery teams, contributing to the future of our products. Your insights will help design the path forward.

Key Responsibilities:

• Data Whisperer: Decode data to propose optimal solutions for challenges and generate valuable insights.
• Research Roadmap: Prepare and share a detailed Research plan, ensuring it stays on course. Proactively address challenges, preventing delays by working closely with Business and Product teams.
• Insightful Testing: Schedule and conduct user testing meticulously, then synthesize insights accurately.
• Storytelling Excellence: Articulate insights effectively to Business and stakeholders, delivering polished, impactful reports.
• Design Thinking Partner:
  Collaborate on Design Thinking workshops alongside our UI/UX designers, igniting innovative solutions.
• Wireframe Artistry: Join forces with UI designers to create low- to mid-fidelity wireframes, prototypes, and stunning final UI designs.
• Multi-Channel Mastery: Grasp user behavior across diverse channels and devices, enhancing user experiences.
• Follow-Up Champion: Ensure research findings seamlessly integrate into final UI designs, working closely with the development team.

Qualifications

• Seasoned UX Researcher: Minimum of 3 years' experience in UX research.
• Collaboration Dynamo: Thrive in a collaborative environment, exuding positivity, ownership, and teamwork.
• Data Analysis Skills: Proficiency in data analysis tools and techniques, enabling you to draw meaningful insights.
• User-Centric Mindset: A deep understanding of user needs, behaviors, and psychology, forming the core of your research approach.
  
  Preferable Qualifications
• Degree in Design Field or Psychology: A bachelor's or master's degree in a related field, showcasing your academic foundation.
• Examples of User Centered Design Portfolio
• UX Research Certification: Possession of relevant UX research certifications, demonstrating your commitment to industry standards.

Additional Information

With more than 1,000 passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment, collaborating with colleagues in different locations remotely or face-to-face at the office.

Our benefits:
20% discount in our zooplus shop
Internal and external training
Team events
✈️ 28 vacation days and days off on 24th and 31st of December
️ Corporate rates at a local gym chain (Body & Soul)
Company mobile phone for work and personal use

Want to know more? Learn more about who we are and what we do and visit our LinkedIn company profile.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.