International Loyalty Program Expert in Grünwald bei MediaMarktSaturn

International Loyalty Program Expert (m/f/d) in Grünwald bei MediaMarktSaturn

MediaMarktSaturn

Your Tasks

Drive Strategic Initiatives: Take the helm in driving key strategic loyalty initiatives and projects, with a focus on elevating the performance of our loyalty program
Program Enhancement: Establish, oversee, and optimize features, benefits, customer journey, and services within the loyalty program that align with our business objectives
KPI Monitoring: Monitor and analyze Loyalty KPIs, proactively identifying areas for improvement and implementing corrective measures to achieve our program goals
Continuous Optimization: Keep a finger on the pulse of the loyalty program, continuously assessing and optimizing it for improved results and a better customer experience across channels
Market Insight: Stay ahead of the curve by monitoring retail and loyalty trends, analyzing data, and anticipating shopping and visitation patterns. Your insights will drive the program's evolution
International Loyalty Program Roll out Support: Support in rolling out the loyalty program to other countries, ensuring that it aligns with our overall strategic objectives and resonates with diverse customer bases

Your Profile

Several years of professional experience in loyalty programs, loyalty Marketing campaigns, or a related field
Ideally a bachelor’s or master’s degree with a focus on marketing, communications, or market / consumer research
Very good analytical skills / affinity for numbers
Excellent MS Office skills especially Power Point
Fluent in English, German is a big plus
Proactive approach to work

About Us

MediaMarktSaturn Markenservice is part of the international marketing organization. Its employees develop cross-country omnichannel marketing concepts, strategies, and products for MediaMarkt and Saturn at the Grünwald location. The department is divided into three divisions, two of which handle international tasks, while one manages loyalty and direct marketing activities for Germany.