Client Services Professional [Global] in Frankfurt am Main bei Agile 1

Agile 1

Support on-site operations at our client location by assisting client managers, staffing partners, and contingent workers in the day-to-day operations of our MSP/VMS program. Utilizing the Agile•1 Vendor Management Tool, this position will maintain an organized process for sourcing and engaging contingent workers, and provide payroll services, in addition to the upkeep of system integrity and accuracy of our specific program technology. Assist the On-site Management Team with administrative program duties, in an environment where you must be able to multi-task. Contribute to the professionalism of Agile•1 by consistently providing a high level of customer service to the client, suppliers, and contingent workers.

Requirements/Qualifications:

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, in a fast paced environment. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIREMENTS

At least four (4) years of related experience within the staffing industry, i.e. recruiting, coordinator, supplier management, or other client relationship management

Well rounded business acumen

Knowledge of labor and employment laws

College degree preferred in Business, Computer Science, or related field of study

Responsibilities:

RESPONSIBILITIES

Support on-site operations at our client location by assisting client managers, staffing partners, and contingent workers in the day-to-day operations of our MSP/VMS program.

Act as liaison between Client and staffing partners on requirement issues while maintaining the integrity of our Service Level Requirements

Ensure job requisitions have adequate candidates and filled in a timely fashion

Screen candidate resumes as needed, for skills match and quality, and short list submissions for manager’s review

Follow up on new contingent worker on-boarding requirements and coordinate with suppliers and client managers as needed

Manage weekly timecard approval process and act as point of contact for administrative systems tasks between Client, staffing partners, and Corporate IT Team

Collaborate with account reconciliation analyst and corporate billing to ensure the timely delivery of invoicing, by completing all tasks involved in the invoice process by the approved deadlines

Coordinate and compile the collection of supplier data and information sheets for supplier set up in the system

Set up new client users, embedded workers, job titles, and other system data elements as needed

Ensure project documentation is updated and archived weekly and can be retrieved for audit, review, and legal purposes

Benefits

WHAT WE OFFER

Professional development opportunities in an international organization.

Participation in the creation of a new brand in the European market.

Stable work for one of the most up-to-date companies creating new technologies.

Agile corporate culture

Competitive salary

International, dynamic work environment