IT Support Engineer in Hanau am Main bei deugro group

deugro group

The deugro group is a globally active company serving the project logistics industry. Counting 1,200 employees worldwide in more than 40 countries, we are a true global network of logistics experts—for road and rail, ocean and air freight. We set the courses of tomorrow—today.

To ensure the successful handling of our companies’ operative business, the deugro group is specialized in several independent service areas. Under the umbrella of DEHOCO, we cover all supporting functions such as accounting and finance, human resources, business processes and IT, consolidation, marketing and QHSES. If you’ve ever wanted to see “behind the scenes” of a project logistics company, this is the right place for you.

Become a part of our international Operational Excellence and Technology team in Hanau, Germany. For the next possible date we are looking for you in fulltime as IT Support Engineer (m/f/d).

Your tasks and responsibilities:

• Supporting users with all relevant hard- and software problems at first and second level via remote, email or telephone
• Working with the internal ticket system and ensuring that all support requests are dealt with on time
• Documenting problems and their solutions for the further development, and updating of our IT knowledge database
• Working within the Microsoft network environment
• Supporting standard hard- and software, including setting up laptops for new employees
• Installing and configuring software, both manually and using automated software distribution
• Error analysis, troubleshooting, and printer configurations in the network
• Implementing IT guidelines in the entire IT environment
• Supporting IT-based projects, especially new rollouts

What you can contribute:

• Some years of practical work experience as an IT-Administrator or similar
• Experience in the areas of Microsoft Operating Systems, ideally in an internationally distributed team of a large company
• Good knowledge in the support of an on-prem IT infrastructure
• Solid experience in usage of Microsoft products, especially in Office 365
• These qualities characterize you: analytical, results-driven, assertiveness, the ability to manage multiple priorities
• Excellent communications skills in English (Cross-Functional and Cross-Cultural)
• Willingness to travel to provide on-site support within Europe

What we offer you:
A family-owned and run company, deugro group has been active in the project logistics industry for nearly 100 years. With our sights continuously on the future, we are a prosperous company offering you a long-term perspective for your professional career. What’s more, you benefit from an attractive salary and a modern workplace, with the option to work remotely—ensuring flexible working hours and individual development opportunities. We want to work with people who not only bring the right résumé/CV, but who also pursue their ideas with passion and put them into action with commitment.

Contact:
Do you value a motivating, international environment with opportunities for development and freedom? Send your application including your salary expectations and a possible start date.

DEHOCO (Deutschland) GmbH
Marco Miraglia
Nuernberger Strasse 2A-4, Hanau, HE 63450 DEU

www.deugro-group.com

Job Type: Full-time

Work Location: Hybrid remote in 63450 Hanau