(Junior) e-Commerce Specialist in Neuss bei Medisana GmbH

We are looking for a team member to support our e-Commerce team in Neuss with immediate effect. You are an important part of our team, contribute your own ideas and work proactively.

We are looking forward to for you as a

(Junior) e-Commerce Specialist (all genders)

• Committed team with short decision-making processes – we look forward to your input
• Permanent employment contract – long-term relations are important to us
• Flexible working hours – we care about work-life balance
• 30 days annual leave – take time to recharge your batteries
• Home office option – plan your office days to fit your everyday life
• Bike leasing – we support a health-promoting and eco-friendly alternative to the car
• Modern offices and technology – nice atmosphere combined with efficiency
• Structured and well-founded onboarding – we take time to get to know each other
• Challenging and responsible job in a future-oriented industry – variety guaranteed
• Very good transport connections – by car, bus, or train to work (parking spaces available)

• Responsible for the operational support of the customer Amazon in relevant sales processes like managing vendor central, chargebacks, forecast
• Taking care of order verification and processing
• Controlling of invoices and customer debits
• Checking and processing of returns requests
• Handling the complaint management
• Maintenance of all relevant sales files for the customer area
• Supporting the preparation of sales documents for customer meetings
• Regular controlling of relevant KPIs and derivation of measures
• Monitoring the sales price with the help of tools and making strategic derivations
• Coordinating and ensuring the availability of goods for our e-commerce customers, especially Amazon (demand forecast analysis)

• Completed commercial education with professional experience or studies with initial practical experience in e-Commerce or related fields is advantageous
• E-commerce affinity, familiarity with Amazon Vendor Central is a plus
• Good to very good Office skills (Word, Excel, PowerPoint)
• Strong analytical and organizational skills
• Ability to work independently and structured while being a team player
• Ability to work in a team and strong communication skills
• Excellent communication skills and customer orientation
• High level of initiative and motivation
• Hands-on mentality
• Good command of both written and spoken German (min.C2) and English