CUSTOMER SERVICE ASSOCIATE in Waiblingen bei TE Connectivity

TE Connectivity

The internal sales department is responsible for supporting existing and new customers as well as offering and order processing. Internal sales is the interface between customers or sales partners and the internal departments.

Goals:

Professional customer support with short response times and high flexibility
Current and maintained customer master data
High customer satisfaction

Responsibilities

Customer contact from the inquiry to order follow-up (aftersales)
Receiving inquiries, creating offers and tracking them
Offer calculation
Taking orders, order clarification and confirmation
Answering queries
Tracking the order through to delivery
Recording and coordinating customer complaints
Customer master data maintenance

What your background should look like:

Strong initiative, high social skills and strong ability to work in a team
High level of calculation understanding
Experience in exporting, invoicing and invoice tracking
Obliging, communicative and customer-friendly demeanor
Customer, service and commercially oriented thinking and actions
Organizational skills
Careful and responsible way of working
Very good knowledge of German and good English

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS.

WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

Competitive Salary Package
Performance-Based Bonus Plans
Health and Wellness Incentives
Employee Stock Purchase Program
Community Outreach Programs / Charity Events
Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.