Customer Account Manager in Hannover bei MTU Aero Engines AG

Quality, efficiency and innovation are the strengths of MTU Maintenance. These merits have allowed our globally active company to develop into the world’s biggest independent provider of maintenance services for commercial aero engines. The service spectrum of MTU Maintenance Hanover and its 2,500 employees ranges from the repair and restoration of commercial aviation propulsion systems to component repair and even service on attachments. Our portfolio is rounded out by individualized engine leasing options. You, too, can become part of our dedicated team in Langenhagen as

Customer Account Manager (all genders)
Kennziffer - MVH

YOUR TASKS

• Management of existing customer relations reflecting technical and economic conditions with the purpose of enhancing customer satisfaction
• Providing an interface function to the customer in the handling of customer orders and contracts
• Specifying repair scopes and budget for engine repairs and close coordination with the customer
• Order management from preparation to invoicing in cooperation with the executing and supporting departments such as engineering, logistics and production control
• Optimizing the cost-effectiveness of repair orders as well as monitoring and controlling order-related and contract-related KPIs
• Ensuring the currency and completeness of regular communications with customer and departments
• Supporting the sales department in preparing promotion campaigns

YOUR PROFILE

• Degree in air transport management, aviation management, business administration, (business-) engineering, aerospace engineering or general mechanical engineering or mechanical engineer with professional experience in the aerospace or MRO industry
• Experience in account management in the aerospace or MRO industry desirable
• Good IT skills (MS Office, SAP)
• Willingness to travel internationally and to be on call (AOG support)
• Excellent English, good knowledge of a further (foreign) language desirable

The combination of technical and commercial project management along with daily customer communication is what makes this role an outstanding and diverse career opportunity in a fascinating global aviation industry.

OUR OFFER

We offer you numerous additional services that are tailored to your needs. These include extensive further training and customized development programs, an attractive pension scheme, health and fitness offers, measures to combine family and professional life, such as flexible working time models or the possibility of mobile working. MTU provides individual support for newcomers when moving to the greater Hanover-Langenhagen area. We offer you the best possible conditions for your success!

We shape the future of aviation and bridge cultures and people. Our employees' diverse ideas, experiences and perspectives are essential to our success. As an employer, we are committed to promoting diversity and inclusion in the workplace.

READY?

Give your career a boost and send us your complete application. Please indicate your earliest possible start date and your salary requirement, and use our online application form, which you can access directly from this page.

We look forward to getting to know you.

Your Recruiter:

Matthias Jaeger

Tel.:

Get to know our colleague Rémi Leprince and his activities at MTU in a short clip here:

https://www.whatchado.com/de/embeds/videos/remi-leprince