Service assistance passenger car in Mannheim bei Mercedes Benz AG

Whether cars or vans - in the Mercedes-Benz dealerships we are true professionals when it comes to selling and servicing our vehicles.

We are there for our customers personally at the dealership and with several thousand employees at many locations in Germany.

Does your heart beat for Mercedes-Benz? Then become part of our team! We offer you more than just a job:

• Pay above the collective wage agreement as well as vacation and Christmas bonuses
• 30 days annual vacation with a 36-hour week
• Company pension plan
• Company health insurance and attractive health promotion offers
• Employee discounts for our vehicles and other benefits
• Employer subsidy for capital-forming benefits
• Flexible working hours
• Extensive offer of further training

Your tasks:

• First point of contact for our workshop customers
• Scheduling workshop appointments and creating repair pre-orders
• Record vehicle and order data
• Returning vehicles and answering general questions about the scope of repairs
• Ensuring a smooth workflow within the service team
• Supporting and advising customers by telephone and in person

• Completed technical or commercial training (preferably also from the hotel or catering industry)
• Commitment as well as a confident and friendly appearance
• High customer and service orientation

The position is full-time and limited to 12 months. However, we are very interested in a long-term and successful cooperation.

Are you ready? Then join us in (d)an electrifying future and apply now!

We are not without formalities. Therefore, please apply online only and attach a CV, cover letter and certificates to your application (max. total size of attachments 5 MB) and mark your application documents as "relevant for this application" in the online form.

We are particularly pleased to receive online applications from severely disabled persons and persons with equivalent disabilities directly in response to this advertisement. If you have any questions, you can also contact the site's representative for severely disabled persons at sbv-nl-mannheim-heidelberg-landau@mercedes-benz.com, who will be happy to support you in the further application process after you have submitted your application.

Please understand that we no longer accept paper applications and there is no entitlement to return postage.