Overview:
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities:
What we’re seeking:
At Hines, we recognise the world of real estate and the way people interact with and occupy buildings is transforming. We are a successful, collaborative, and growing team looking to remould the operational management of buildings with a fresh, dynamic, and human centric approach.
We have an ambitious growth strategy across Europe, with the expertise and experience to fill the gap in the market for a truly integrated, technology-driven and ESG-embedded operational management service.
As a result of our ongoing success, a fantastic opportunity has arisen to join our market leading team on a full-time basis to strengthen our ‘Managed Services & Operations’ team in Germany. As a Property Manager (Technical) you will be responsible for the operational management, and (supporting the) strategic direction, of our commercial properties in Munich.
- Establishing the new brand of Hines Experience in the market as integration of asset, property and facilities management.
- Lease management, presentation and marketing
- Contract management for leases, service and maintenance
- Oversight of external property accounting service
- Driving development and efficiency opportunities in the managed properties
- Planning, budgeting and controlling for success
- Achieving outstanding client and customer satisfaction scores
- Strategic procurement
- Inspections
- Strategic advice for owners and stakeholders
- Planning refurbishments, CAPEX and improvements
- Space as a service / placemaking
- Customer service, customer relationship management
- Upholding Hines’ ethical standards through meticulous compliance
Qualifications:
Minimum Requirements include:
- You are educated to a degree level in a business subject and have a minimum of 2 years of practical experience in the commercial Real Estate industry as [property manager, asset analyst / manager or leasing agent]
- You have a solid grasp of the legal and technical instruments of property management.
- Ideally, you have experience in managing contracts and relationships with third party service providers.
- You have a good command of written and spoken English.
- Additional experience with stakeholder management, relationship building or people centric environments would be advantageous
About You:
- For you Real Estate is more than just bricks and mortar. You understand that - regardless of Residential, Office, Retail or Industrial - buildings are where people meet and life happens
- Customer Service is to you more than just business jargon. Your draw personal satisfaction and motivation from happy tenants, owners, and customers.
- You understand the difference between Asset Management, Property Management, Facilities Management and Technical Management and that only a seamless working together of all four can deliver superior value to all stakeholders.
- You are keenly aware that Environmental, Social and Government (ESG) are now at the heart of any serious Real Estate enterprise. You are passionate about fulfilling Hines’ ambitious zero carbon goals and you want to see every property managed by Hines as an asset for the community where it is located.
- You want to thrive in a team of diverse, intelligent and passionate professionals, pulling your weight when necessary and celebrating success when due.
- You are excited about the ever expanding opportunities of the digital revolution, and you think creatively about making good use of evolving information technologies
Closing:
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our