Revenue Operations Manager in Home Office bei Getsafe GmbH

Getsafe is the digital insurance company guiding people to make smart life choices and there by their side when the worst happens.

Getsafe makes insurance simple, fair and accessible with its unique technological platform and all-in-one app. Our digital insurance replaces complexity and manual paperwork with smart assistants; customers can file claims or change their coverage in real time with just a few taps on their smartphone. Our expert consultants are ready to help with questions or choosing the best insurance tailored to any life situation. No German? No problem! Getsafe offers insurance and support 100% in English, so people can get covered, and get on with enjoying life.

Since launching in Germany in 2018, Getsafe has become one of the best-rated insurtechs in Europe, serving over 500,000 customers. Headquartered in Heidelberg, Germany, with an additional office in Berlin, the company employs more than 200 people. In 2021, Getsafe received its insurance licence from Germany’s financial regulator, BaFin. With €120 million raised to date, it is one of Europe’s top 10 funded insurtechs.

WHAT WE’RE LOOKING FOR:

Join our dynamic team and play a critical role in driving our company's revenue growth and operational efficiency. We are looking for a passionate and analytical Revenue Operations Manager to optimise our revenue processes and support strategic decision-making. If you are eager to make a significant impact in a fast-paced environment and have a knack for streamlining operations, we want to hear from you.

YOUR MISSION:

• Sales strategy contribution: Assist in defining and executing the Sales Strategy in conjunction with the Head of Sales and Senior Product Managers. Use data insights and your expertise to shape our revenue growth and process improvement efforts.
• Workflow Management: Enhance our Pipedrive workflows covering the new business and renewal phases. Conceptualize and implement improvements in collaboration with sales agents to streamline the entire sales process.
• Platform Governance: Take responsibility for the integrity and functionality of our Sales Platform. This involves overseeing data quality, integrations, automations, and ensuring the platform aligns with our business objectives. Also, you have the freedom to implement and integrate new sales tools whenever needed.
• Enablement Program: Design, implement and lead the sales enablement program within the revenue organisation. Provide training and support to team members on revenue operations processes and tools.
• Performance Metrics and Analysis: Co-manage the reporting and analysis of sales efficiency metrics (incl. revenue forecasting, pipeline management, and performance metrics tracking). Identify areas for improvement and develop actionable plans to address inefficiencies.

ABOUT YOU:

• Educational Background: Bachelor's degree in Business Administration, Business Informatics, Industrial Engineering or a related field.
• Professional Experience: Minimum of 2 years in a revenue operations, sales operations, or business operations role. Experience from a startup or in financial services is beneficial.
• Communication and Collaboration Skills: Proven ability to effectively communicate and collaborate with management-level stakeholders and team members.
• Technical and Analytical Orientation: A strong bias toward automation and reducing administrative overhead to increase efficiency and improve margins. Critical and systems thinking ability is highly valued.
• Process and Systems Expertise: Experience in process design and optimization, particularly related to the sales customer journey, is crucial. First touchpoints with iPaaS solutions (e.g. Zapier) and a basic understanding of RESTful APIs and Webhooks for workflow automation and data integration is expected.
• SaaS and Analytics Knowledge: Significant experience with CRM SaaS solutions (Pipedrive, Hubspot, Jira) and familiarity with analytics solutions (e.g., Mixpanel, ThoughtSpot) is required. This knowledge is key to optimizing Sales workflows.

GETSAFE PRINCIPLES:

Customer Empathy
We simplify insurance by aligning our vision with every interaction, maintaining transparency, and building togetherness and trust with our customers.

Absolute Ownership
We pursue excellence relentlessly, taking full ownership, and ensuring everyone knows their role to contribute to our mission.

Day One Mindset
We strive to continually act as pacemakers, constantly optimising, thinking ahead, and inspiring greatness to build a scalable and impactful future.

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