Technical Rollout and Integration Manager in Stuttgart bei Mercedes Benz Mobility AG

Mercedes Benz Mobility AG (MBM) supports the sales of Mercedes-Benz Groups automobile brands with tailor-made financial services. The products range from leasing, retail financing and dealer financing to commercial fleet management, insurance solutions, banking services and innovative mobility services. MBM operates in more than 40 countries. With more than 9000 employees, the company services a contract volume of about 130 billion Euros.

In our team we are responsible to bring our Customer Relationship Management solutions to all our central and market entities to power up our business units so that they can excite our customers!
For that we develop, integrate and rollout multiple state-of-the art standard and self-developed applications and services.
For the CRM and Consent Management topics we work closely together with our business teams to enable our markets globally to benefit from the centrally and fully integrated solutions. We are using the Sales and Service clouds from Salesforce as the state-of-the-art CRM solution.
For Consent Management a service was specifically designed and implemented to compliantly gather and manage the consents of our customers for different purposes. Additionally, new projects and initiatives are just around the corner: e.g. a new and exciting Salesforce product will be introduced which we’ll support to set up, develop and migrate to it.

We are looking for a Technical Rollout and Integration Manager to support us bringing Salesforce and the Consent Management System to even more markets. Furthermore, you will have the chance to contribute to new and exciting initiatives in these areas. We are a small team and strive to align tasks flexibly to whoever can support best.

You will master these tasks:

• You steer the technical rollouts for Salesforce Sales and Service Cloud as well as our central Consent Management System:
  
  • You coordinate the technical integration between the central touchpoints and local market systems on one side and the Salesforce Sales and Service Clouds and the Consent Management System on the other
  • You consult the application and product teams in setting up technical processes and implementation
  • You support testing and go-live activities
• You are the technical demand owner for Salesforce and Consent Management demands:
  
  • You collect, analyze and refine new demands
  • You gather technical requirements and create concepts
  • You coordinate the demand implementation with the demand management and the development teams
  • You support testing activities and drive the rollout to the central and local market systems
• You work together with the colleagues from the business teams on the rollout and demand planning
• You support new initiatives and projects with your technical and system knowledge

What you bring to the table:

• Degree in computer science, business informatics or comparable qualification
• Experience in rollout and integration projects:
  
  • Technical know-how on system architecture and integration methods (e.g. REST APIs)
  • Ability to design technical blueprints/ integration concepts in a complex environment
  • Project management skills
  • Test management knowledge
• Process and system know-how of Salesforce
• Knowledge on Consent Management and CRM processes in Sales and Marketing domain
• Fluent in English