Program Manager in Hamburg bei IDAIR GmbH

IDAIR GmbH

Job title: Program Manager
Location: Hamburg, Germany
Terms: Full Time
Salary: Please submit your application including your salary expectation
Requirements: International travel required occasionally; flexibility to work on weekends occasionally; flexibility to work on-site at completion center to support at delivery

About us

As an interdisciplinary group of aviation experts and professionals, we are united in our passion for innovation, customization and a love of perfection. Above all, we look at the in-flight experience through the eyes of our end-users. Our Inflight Entertainment (IFE), Cabin Management System (CMS) and connectivity solutions give our customers the freedom to be entertained and work productively above the clouds. By constantly adapting to new trends and technologies, IDAIR strives to offer the most advanced VIP passenger experience possible.

About the role

We are looking for an experienced Program Manager to organize and coordinate our VVIP programs. Under the direction of IDAIR’s Director of Program Management and Customer Service and in close cooperation with other Program Managers, plan, organize and manage assigned VVIP programs in overseeing and coordinating the development, testing, and delivery of VVIP IFE and CMS programs.
In order to be successful in this role, you will need to have prior experience as Program Manager (5+ years), ideally successfully managing IFE and/or CMS programs.
The goal is to ensure that all programs deliver the desirable outcome to our customers and our organization – in time, in budget and in quality.

Responsibilities

Planning and designing the program, proactively monitoring its progress, resolving issues and initiating appropriate corrective action
Defining the program's governance arrangements
Managing the program's budget, monitoring expenditure and costs against delivered and realized benefits as the program progresses
Managing third party contributions to the program, e.g. development services and/or hardware deliveries
Managing communications with all stakeholders
Managing risks to the program's successful outcome
Initiating extra activities and other management interventions wherever gaps in the program are identified or issues arise
Reporting the progress of the program at regular intervals to the Director of Programs and/or IDAIR Management team
Recognizing potentials and managing creating change request (CR) and track CR completion progress
Overseeing testing activities and progress, managing readiness reviews and execution of acceptance test procedures with customers in accordance with the agreed program schedule
Continuously gaining market knowledge and adapting to changing environment

Candidate requirements

Bachelor's degree or master's degree in business administration or related field
5+ years’ experience in a commercial IFE integration, aircraft completion / modification or comparable
Aviation background favorable
Proven experience in program management
Good understanding of the procurement process including negotiation with third parties
Proven stakeholder management skills
Ability to manage high expectations and demands from VVIP clients, high customer centric attitude
Ability to work concurrently on multiple programs
Ability to work under pressure
Ability to find ways of solving or pre-empting problems
Good knowledge of program and project management methods, agile frameworks, good knowledge of techniques for planning, monitoring and controlling programs
Familiarity with JIRA Atlassian Project Tracking Software
Competency in Microsoft applications including Word, Excel, PowerPoint, Outlook and Project
Ability to work in an international and multi-cultural environment
Proven experience managing and working with a cross-functional team
Flexibility to travel and work in different locations (occasionally at short notice)
Languages: fluent English, German a plus