About the job BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world.
It also aims to teach students to understand how businesses function and how economic success is generated.
BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success.
Located in the heart of Berlin and with campuses in Paris, Barcelona, Hamburg and Athens, we are an international business school that offers academic excellence, is a member of Global University Systems (GUS) and provides unlimited career opportunities for its students and staff.
Position: Programme Advisors are responsible for promoting BSBI’s programme portfolio to potential students via phone, e-mail and online meetings, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees, offering international students support through the entire application process.
You will work with minimal day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, BSBI products, or the working environment. Role holders will strive to achieve set targets, and organise their own day-to-day work to meet clear objectives.
Independence and initiative will be required to react to changing priorities and work circumstances, with the scope to make decisions within clear parameters and contribute actively to improving processes.
Your tasks: - Providing individually tailored advice to all prospective students, adapting to different communication styles
- Consulting students through the full application circle: from initial conversation through to finalising and closing their application to study with BSBI
- Exploring possible career paths for students and assertively matching them with specific BSBI offerings
- For international students: advising / making students aware of visa, immigration issues and compliance
- Handling student enquiries regarding different programmes and adapting to different communication needs
- Proven track record of cultivating meaningful client relationships and delivering tailored solutions
- Providing outstanding customer service to all students and all stakeholders, in a timely and efficient manner, and encouraging students to choose BSBI
- Portraying a positive and professional image of BSBI at all times.
- Account Managing students’ applications from initial enquiry up to payment of tuition fees and registration
- Leveraging available technology and keeping all records up to date
- Correct and time-efficient management of leads pipeline