TECHNICAL CUSTOMER SERVICE ASSOCIATE in Waiblingen bei TE Connectivity

TE Connectivity

Internal Sales is responsible for the support of existing and new customers as well as the processing of quotations and orders. Internal Sales is the interface between the customers or sales partners and the internal departments.

Objectives:

Professional customer service with short response times and high flexibility
Answering technical enquiries and queries
High customer satisfaction through excellent customer service

Responsibilities

Customer contact from inquiry to order placement
Receiving and processing inquiries, preparing quotations and following them up
Quotation calculation
Accepting orders
Answering queries
Solutions for technical inquiries
Accepting and coordinating customer complaints

What your background should look like:

Strong initiative, good interpersonal skills and strong teamwork skills
Understanding of calculations
Committed, communicative and customer-friendly demeanor

- Customer service- and commercially-oriented thinking and acting

Organizational skills
Careful and independent way of working
Very good German and good English skills

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS.

WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

Competitive Salary Package
Performance-Based Bonus Plans
Health and Wellness Incentives
Employee Stock Purchase Program
Community Outreach Programs / Charity Events
Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.