A bunch of entrepreneurial dreamers, who really think they can create a better world. Does that sound too crazy?
Kenjo is an innovative all-in-one HR Software that makes the lives of employees, teams, and HR better and easier. With Kenjo, HR teams can efficiently recruit candidates, manage everything from employee documents, on/off-boarding, time off, as well as employee pulse surveys and feedbacks to improve overall engagement. All this, so teams can have more time to focus on the most important asset of every company, its people.
Your main responsibilities are to:
- Effective management and further integration of the CRM system and its processes in the company.
- Data integrity and data quality in the CRM database.
- Develop and implement CRM policies, procedures, and best practices.
- Assist other teams in using the CRM system to increase efficiency and productivity.
- Manage CRM user accounts, access rights, and security policies.
- Coordinate with Tech to support CRM requirements and integrations. Conduct training and educational materials for CRM usage by employees.
- CRM reporting and analysis of data to evaluate CRM effectiveness and performance.
- Identify opportunities for continuous improvement of the CRM system and processes.
- Analyze customer behavior data to make suggested business decisions and optimize marketing strategies.
- Collaborate with marketing, sales, and customer success teams to ensure a seamless customer journey.
Additionally, please understand that joining a startup means that you’ll have an exciting opportunity to learn and grow, both on a personal and professional level, but that you’ll be joining a super fast-paced environment, where it won’t be so much about what others can do for you, but what can you do for those around you. The role will suit you if you are self-driven, creative, a team player and have a start-up mindset: build a bike while riding it!
Can you be the next Kenjonita ?
To be successful at this position, we think you should:
Strongly be fluent in English in written and spoken form. German is a plus.- CRM Expertise: Proficiency in working with Hubspot
- Data Management: Ability to maintain and ensure the accuracy, integrity, and completeness of customer data within the CRM system.
- Process Optimization: Skill in analyzing existing CRM processes, identifying bottlenecks, and suggesting improvements to enhance efficiency and effectiveness.
- Reporting and Analytics: Capability to generate insightful reports and dashboards using CRM data, providing actionable insights for sales, marketing, and management teams.
- Project Management: Ability to manage CRM-related projects, such as system upgrades, data migrations, or process improvements, while adhering to timelines and budgets.
(Almost) convinced?
Ok, that is not all, we also offer:
- Great office located in Kreuzberg with fruits, granola, drinks, and an awesome rooftop terrace
- Hybrid working model (Berlin office/Home office)
- Lots of ownership and space to grow
- Challenging environment
- Company Benefits, duh...
- Frequent feedback
- Clear goal setting
- Learning and development budget
- Team buildings and activities
Our guiding principles:
We are honest about who we are and convince customers through our vision & product
Our values tell us how to make decisions on a daily basis. Excellence over quick and dirty, authenticity over fake it til you make it, generosity over stinginess.
Results are important. They bring the resources which allow us to do what we are doing. We believe though that it’s worth nothing, if we don’t do it positively and treat each other with dignity, love, and respect.
We truly believe in equal chances for everybody and think that diversity is one main strength of our team
P.S If this sounds interesting, please feel free to apply! Studies by several different sources have shown that on average men will apply for a job if they meet 60% of the application requirements. Women/non-binary people will seek to match a much higher percentage of requirements before applying. If you're not sure you're the right fit, apply anyway and l