Jetzt als CRM Operations Specialist / Hubspot (m/w/d) bei Kenjo GmbH in Berlin bewerben – Deine Chance!

Wait, who’s Kenjo?

A bunch of entrepreneurial dreamers, who really think they can create a better world. Does that sound too crazy?

Kenjo is an innovative all-in-one HR Software that makes the lives of employees, teams, and HR better and easier. With Kenjo, HR teams can efficiently recruit candidates, manage everything from employee documents, on/off-boarding, time off, as well as employee pulse surveys and feedbacks to improve overall engagement. All this, so teams can have more time to focus on the most important asset of every company, its people.

Our vision is to improve the relationship between employees and employers.

Essentially make people get up in the morning looking forward to contributing to society

• Effective management and further integration of the CRM system and its processes in the company.
• Data integrity and data quality in the CRM database.
• Develop and implement CRM policies, procedures, and best practices.
• Assist other teams in using the CRM system to increase efficiency and productivity.
• Manage CRM user accounts, access rights, and security policies.
• Coordinate with Tech to support CRM requirements and integrations. Conduct training and educational materials for CRM usage by employees.
• CRM reporting and analysis of data to evaluate CRM effectiveness and performance.
• Identify opportunities for continuous improvement of the CRM system and processes.
• Analyze customer behavior data to make suggested business decisions and optimize marketing strategies.
• Collaborate with marketing, sales, and customer success teams to ensure a seamless customer journey.

• 
  Strongly be fluent in English in written and spoken form. German is a plus.
• CRM Expertise: Proficiency in working with Hubspot
• Data Management: Ability to maintain and ensure the accuracy, integrity, and completeness of customer data within the CRM system.
• Process Optimization: Skill in analyzing existing CRM processes, identifying bottlenecks, and suggesting improvements to enhance efficiency and effectiveness.
• Reporting and Analytics: Capability to generate insightful reports and dashboards using CRM data, providing actionable insights for sales, marketing, and management teams.
• Project Management: Ability to manage CRM-related projects, such as system upgrades, data migrations, or process improvements, while adhering to timelines and budgets.

• Great office located in Kreuzberg with fruits, granola, drinks, and an awesome rooftop terrace
• Hybrid working model (Berlin office/Home office)
• Lots of ownership and space to grow
• Challenging environment
• Company Benefits, duh...
• Frequent feedback
• Clear goal setting
• Learning and development budget
• Team buildings and activities