Amerikanische Botschaft Berlin
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
The work schedule for this position is:
Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Incumbent is responsible for evaluating and responding to written inquiries on a wide variety of consular issues from the public, congress, and correspondence for the Consul General’s signature. Answers inquiries related to the 56,000 annual immigrant and nonimmigrant visa applications, 30% of which involve some 160 non-German nationalities, and over 20,000 American Citizen Services cases that Frankfurt processes annually. Provides clerical and correspondence support at a post with a heavy demand for correspondence. Incumbent is responsible for ensuring Consular Mission Frankfurt has an effective and efficient student/exchange visitor visa outreach program and is the POC for about 80 State Department authorized cultural exchange organizations within all of Mission Germany and POC for international offices at universities in the Frankfurt consular district. CIU facilitates the processing of emergency, humanitarian and sensitive nonimmigrant visa cases, and cases received under the visa referral system. These types of cases require tact, accuracy, and speed in their resolution
EXPERIENCE:
Three (3) years of progressively responsible work experience, in which the application of complex regulatory material is required, in a customer focused environment. Two (2) years of experience in drafting correspondence on a subject matter comparable in complexity to U.S. visa law, in English and German for a lay audience is required.
Completion of Secondary School or Local Mandatory Schooling (Mittlere Reife) and received high school diploma is required.
Language:
This may be tested.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
All applicants under consideration will be required to pass medical and security certifications.
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Germany may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
For the current COVID-19 Requirements please visit the following link.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
1. AEFM / USEFM
Administrative Clerk (RCO) (Open to U.S. Citizen Eligible Family Member) Frankfurt am Main Vollzeit Amerikanische Botschaft Berlin Passport and Citizenship Assistant Frankfurt am Main Vollzeit Amerikanische Botschaft Berlin Visa Assistant (NIV) Berlin Vollzeit Amerikanische Botschaft Berlin
Consular Associate Berlin Vollzeit Amerikanische Botschaft Berlin