Revenue Operations Manager in Berlin bei bookingkit GmbH

bookingkit is a growing company and already we are Europe’s leading booking and reservation management software for tours and activity providers. Our 2025 strategy is set in stone and we have challenged ourselves to digitise and revolutionise the Tours, Activities & Attractions market directly.

We need YOU, to propel us in this journey as we #trust in you and your ambition to be one of us. In return, we give you transparency and ownership so that you #grow with us and we rely on each other for the success of bookingkit.

At bookingkit, we believe experiences arise from community. This is why we work together as a group of currently 80 people with diverse backgrounds - sharing our common goal of creating an environment for every team member to grow as an individual and professional. #bookingkindness

Too hard to believe? Check out our Kununu and Glassdoor ratings

Our Vision and Mission

We already know where we want to be in 3 years and the impact we want to have in 10 years: With the vision of creating a world where our technology makes operating and marketing experiences easy and fun, our mission is to make bookingkit the most integrated booking technology for professional European attractions.

The goal of Marketing aligned with bookingkit’s vision and mission for 2025 is to create more impact on the business by providing full coverage across the buyer journey, as a part of the revenue organization. This virtually enables us to live and breathe the customer needs, and understand our industry and focus verticals in utmost depth.

So we are looking for you as a Revenue Operations Manager (m/f/d) to work full-time with us starting May 1st in Berlin!

Your Day-to-Day Work In This Role

• Take ownership of the Marketing CRM system, specifically HubSpot, to oversee and optimize the buyer journey.
• Design and implement sales processes within HubSpot to effectively funnel high-quality leads to the sales team.
• Continuously refine and optimize processes for maximum efficiency and lead conversion.
• Manage prospect nurturing initiatives to support the sales team in accelerating deal closures.
• Develop and execute strategies to engage and educate prospects throughout the sales cycle.
• Formulate and implement a comprehensive customer retention strategy encompassing upselling, cross-selling, churn prevention, and winback initiatives.
• Work closely with our Customer Success team and support them in facilitating accelerated vendor growth.
• Analyze data and generate and maintain reports with key performance indicators (KPIs) using tools like HubSpot, Google Analytics, and Metabase.

We Are Match If:

• You speak fluent English.
• You have proven experience in revenue operations, CRM Marketing, or a similar role in a B2B SaaS company.
• You have demonstrated expertise with HubSpot, and familiarity with sales automation tools.
• Strong analytical skills and experience in leveraging data for customer segmentation incl. HubSpot reports, Google Analytics etc.
• Excellent communication and collaboration skills, with the ability to work cross-functionally with sales, marketing, product, and customer success teams.

Extra Awesome If:

• You speak German or Italian.
• You are familiar with AI & automation tools such as Clay, Apollo etc.
• You have previously worked in a Revenue Operations (RevOps) role.
• You have a Bachelor's degree in Marketing, Business, or a related field.

Our Team Setup

• Supervisor: Krunal (Head of Marketing)
• Christian (Expert Online Marketing Manager)
• Alexander (Product Marketing Expert)
• Sara (Junior Marketing Manager)
• Freelance Agencies

Perks and Benefits

• 100% Remote Work: We have a remote work setup. Do you like to work from the office? So do several of our colleagues - you can join them in our sunny office in Berlin. There is also a very generous Mobile Working policy allowing you to work from almost anywhere for a portion of the year!
• Corporate Discounts: We take part in company discount programs with partners and other startups, e.g. GetYourGuide.
• Flat Communication: Open communication and accessibility between teams and leads is how we operate at bookingkit.
• Annual Private Travel Subsidy: We are part of the tourism, events, and travel industry - so obviously travel is great! Even in our current times, we subsidize private travel with up to 156€ annually per bookingkid.
• Public Transportation Subsidy: We subsidize public transportation