Customer Relationship Program Manager in Siegburg bei SIEGWERK

Customer Relationship Program Manager (f/m/d) in Siegburg bei SIEGWERK

SIEGWERK

Location: Siegburg, NW

Siegwerk is one of the world’s leading suppliers of Printing Inks and sustainable packaging solutions. A career here will give you significant flexibility and support in a company focused on making a positive impact in the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.

Join us, let’s Do it. With Heart.

Location: flexible (Europe preferred), also remote work possible

Apply now!

Our benefits - What we offer You:

Flexible working hours, remote work (up to 60%) and 30 days of vacation
Attractive remuneration
Good traffic connections (job ticket available), city center location with restaurants and stores as well as an in-house canteen
Possibility to use a job bike
Access to the global learning platform “Siegwerk Learning Hub” with more than 20,000 online learning modules accessible worldwide as well as online language training with Speexx
External employee consulting ICAS, which supports you with professional and private questions
Free Christmas tree for all employees

Your Tasks - What You can expect as Customer Relationship Program Manager (f/m/d)?

You define and manage the CRM strategy and roadmap.
You collect and evaluate business requirements and resolve system issues.
You define standards and targets for the CRM processes and structures.
You ensure alignment between business and IT and host global CRM Key User community.
You run continuous improvement processes and rollout projects in an agile environment.

Your Profile - What do You bring as Customer Relationship Program Manager (f/m/d)?

You have successfully completed a related university degree and gained several years of experience in Sales/Marketing or Consulting.
You bring strong knowledge of CRM tools, such as Sales Force/Microsoft Dynamics or others.
You are familiar with project management methods and capable to successfully put them into practice.
You are an experienced change manager, who is able to coach/ train relevant stakeholders across all hierarchies.
You can operate in an international environment and have a direct and open communication style in order to communicate on all business levels.
Your English is proficient - written as well as spoken.

Are you interested?

Should you have any further questions, Svenja Schomburg looks forward to your call! You can reach her via phone 02241 304 8819 as well as via Xing or LinkedIn.

Job ID: 25317

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