Client Onboarding Project Manager in Baden-Baden bei Riverty Services GmbH

Everything we do, starts with you. Together with you, we build the most human-centric fintech. To enable everyone’s future financial growth.

We are looking for a

Client Onboarding Project Manager - (m/f/d)

(unlimited, full-time) Join our team at our location in Berlin, Baden-Baden or Verl – flexible working conditions available.

Key responsibilities and main tasks

• Full E2E accountability for entire larger merchant/client onboardings, leveraging existing processes

• Acts as a bridge between client and internal functional or business units, ensuring alignment and understanding, and identifying development needs together with Sales and Technical Sales

• Coordination of internal stakeholders (Sales, Risk Governance, Operational Finance, Technical Implementation, Key Account Management, Product and others) throughout the onboarding of new merchants and partners while providing the client with a clear communication and transparency throughout the process

• Monitors the progress of onboarding tasks, provides regular updates, and drives transparency of the onboarding process within the organization

Skills and qualifications

• You have a degree in Business Administration, Business Informatics or a comparable education

• 3+ years' work experience in roles such as project manager, account manager, or similar positions

• It would be beneficial if you already have great understanding of the Payment product Buy Now Pay Later

• Skilled communicator with experience in networking with various stakeholders at different levels within a cross-functional organization

• A good understanding of our business is considered an advantage

• A proactive individual with a strong drive to complete assignments and a positive "can-do" attitude, focused on merchant needs

• You are fluent in English and German, Dutch is beneficial

The team!

We are establishing our Center of Excellence Operations, including the Client Onboarding team. Here, we provide state-of-the-art onboarding for Riverty's products. You will collaborate with onboarding, technical implementation, and project managers to streamline and automate processes. Our international team includes colleagues from the Nordics, Germany, and the Netherlands, with a mix of senior and junior professionals.