European Legal Collections Junior Professional - Team Legal Collections France in Berlin bei Mercedes Benz Bank Service Center GmbH

Becoming part of Mercedes-Benz means finding your individual role and workspace to unleash your talents to the fullest. It means becoming your best self in a global automotive company striving towards sustainable luxury. Empowered by visionary colleagues who share the same pioneering spirit.

Together for excellence.

We put Mercedes-Benz vehicles on the road - with passion and commitment!

As a subsidiary of Mercedes-Benz Bank AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles - from smarts to buses. Fairness, openness and integrity are central elements of our corporate culture. We offer our customers and dealers a premium service in leasing, financing and insurance products: competent, fast and flexible!
An international team of over 750 people located right at Berlin Alexanderplatz is waiting to meet you. Come and join us, and become part of an open-minded and committed team at one of the best employers in Berlin-Brandenburg!
The French speaking owner of the position stewards self responsible under the business scope of the assigned retail customers.
The aim is to minimize risks, failures and losses by considering and respecting all internal and external requirements.

As one of the best employers in Berlin-Brandenburg, a successful start for our new colleagues is important to us so that you can expect relocation support and a structured onboarding and specialist training. In addition to our collectively agreed salary, flexible working time models and 30 days vacation per year, the benefits for our employees include a variety of employee discounts, a well-equipped fitness studio in our office building and a fleet of vehicles for private use.

You will master these tasks:

• Your main task will be the handling of our lawyer portfolio, you will be the first point of contact to law firms and our major internal legal support
• Execute after contract termination tasks and decide upon file treatment e.g. debt sale, bailiff or external lawyer treatment
• Negotiate with qualified customers about potential settlements
• Execute day-to-day insolvency handling in order to get the funded vehicles back as quickly as possible and to limit risk
• Give direction and follow-up on outsourced relations e.g. bailiffs and lawyers
• Prepare write-off files for approval in the local market
• Support credit analysts and give regular feedback to the credit department (incl. post mortem process)
• Support projects relevant to collections

What you bring to the table:

• Degree in French Law or equivalent
• Experience in debt collection and litigation
• Strong experience in negotiating with customers
• Experience in a customer service environment
• Proficient in French (native speaker level)
• Proficient in English
• Other languages are considered as a plus