Product Manager Partnerships & KYC Solutions in Hamburg bei Barclays

Barclays

We all enjoy meeting people who are full of new ideas and always looking to improve themselves. And that's also true at Barclays - because we're not your typical bank. Just like you, we're full of energy and love forging new paths.

You can have a real impact at Barclays and help shape the company's future. Not only do you have the opportunity to develop your own skills, but you can also help your team progress and drive the company forward. Set your career free: we offer flexible working arrangements, the opportunity to change position and even assume leadership roles — no avenue is off limits. So, are you ready to take the next step? Start your new and exciting journey at Barclays.

What will you be doing

• You are mainly responsible for the management of our onboarding processes with focus on existing and future KYC- and QES solutions for our retail customers across all products in line with our "Buy Now Pay Later" strategy
• You will lead the relation to our KYC providers to continually optimize the customer experience, in particular for our Amazon installment proposition
• You analyse customer, market, and competition data to identify optimization potentials and solve customer problems. You prioritise initiatives in line with our corporate goals
• You work in collaboration with various departments within the company (e.g., Marketing, IT, Legal) and lead strategic initiatives from concept development to management decision and execution
• You excel with a structured approach, clear communication, and bring together the expertise of all areas to develop the best possible solutions for our private customers
• In everything you do, you always keep customer needs in mind and, of course, have the right mindset to drive projects forward, motivate your project team, and question things openly
• You have a convincing and clear presence, and storytelling is second nature to you

What we're looking for

• At least 3 years of experience in product management in banking, fintech, or management consulting with projects in the payment or financing field.
• Bachelor's or master's degree in economics or business informatics or comparable
• A good understanding of the credit card business and/or card-based financing solutions; alternatively, digital installment loans or financing solutions in e-commerce
• You possess strong analytical skills and enjoy using them.
• You have excellent communication skills and persuasiveness when dealing with interdisciplinary and international stakeholders, as well as C-level management
• You independently evaluate market and technology trends and adapt them for Barclays
• Business fluent English and German skills complete your profile

What you can expect at Barclays

• A competitive base salary
• Homeoffice (60%remote/40% onsite)
• A flexible budget to use at your discretion (payments to employee savings schemes and other solutions)
• Significant employer contributions into a company pension scheme
• Company sports and fitness activities at special rates
• Bonuses on special occasions
• Up to 8 free tickets per season for the Barclays Arena
• 30 days leave (for a 5-day week)
• 2 work days available for community involvement, charity work or social outreach

Apply now

We're looking for colleagues who are bursting with new ideas and are also full of energy to put them into practice. If you're interested in joining our dynamic team and helping Barclays develop, we would love to meet you. Please send your application complete with all required documentation (CV, certificates & references).

What Barclays is all about

People are at the heart of everything we do at Barclays — both our customers and our employees. Giving people the opportunity to realise their full potential is incredibly important to us. Each and every one of our employees helps shape and enrich our unique corporate culture. A creative and diverse team is precisely what makes our mission possible, which is to reinvent payments and finance and give people the freedom to live how they want. More than 1.5 million customers are already benefiting from our renowned credit cards, instalment loans and even our brand-new financing offer in partnership with Amazon. It's no surprise then that we're one of Germany's leading online banks with more than 700 colleagues in Hamburg.