UX Content Desier in München bei AutoScout24

AutoScout24 is poised to change how the world moves. We believe that the time is right to lead the digital transformation of the automotive industry. Giving customers access to exactly the information and resources they need to make personally-relevant decisions about their transportation needs, and access to a transparent and trusted marketplace to act on those decisions. If you're passionate about being a force for positive change in the world, we'd love to have you join us on the journey.

The User Experience team at AutoScout24 ensures that we create the right products to deliver delight to customers by working closely with cross-functional partners to establish best practices and processes, develop an end-to-end product rollout plan, align cross-functional stakeholders on strategy, track and communicate business metrics, and help scale product knowledge throughout the organisation.

Your role:

• You will be embedded in the UX design team working with fellow designers and product researchers on intuitive solutions for our customers' needs.
• You will design and iterate customer-centered UI content for web and mobile that will help us achieve our business goals.
• Your clear and concise formulations improve usability around navigation, labels, information, error messages, and other elements of the end-to-end experience.
• You help to provide a consistent and intuitive experience for our customers by helping to develop Voice & Tone and adhere to our content style guide.
• You will work closely with our marketing team on marketing content, storytelling and performance marketing content.
• Your communication decisions are based on research, data, logic, experience and empathy.
• You will receive and give regular feedback to your colleagues to continuously improve usability and UX quality.

Your experience:

• You have professional experience in UX Writing, Content Design or similar, as well as in Marketing Copywriting.
• You already have experience with agile product development and intuitive interfaces in digital products.
• You are familiar with web and mobile UI & UX design principles and practices.
• You are a native speaker of the German language, both written and spoken, and have an excellent eye for detail, spelling and grammar. You also speak fluent English.
• You love words and language and have a strong passion for speaking and writing in a specific Voice & Tone system and its further development.
• Understanding and reaching the customer and using the user's language to reach your goal inspires you.
• You are empathic, have excellent communication and facilitation skills and can build strong relationships between teams and disciplines.
• You thrive in a fast-paced environment and are able to cope with frequently changing requirements while staying motivated and self-organized.
• You understand how to use AI as a tool to enhance your work.
• You can easily manage multiple projects of equal importance and can assess how and where your work has the best possible impact.

Benefits:

AutoScout24 offers benefits that allow our employees to work as freely and effectively as possible. We provide flexible office attendance and working hours, up to 30 days paid vacation (depending on the location) and state of the art, modern offices to name a few. Our goal is to support you in doing your best work. Learn more about our unique, and meaningful benefits here.