Service Engineer - Technical Help Desk in Dahlewitz bei Rolls Royce

Service Engineer - Technical Help Desk (f/m/d) in Dahlewitz bei Rolls Royce

Rolls-Royce

Job Description

Service Engineer - Technical Help Desk (f/m/d)

Full-time
Dahlewitz (relocation package provided)

An exciting opportunity has arisen to join the Technical Helpdesk as a Service Engineer (f/m/d) here at Rolls-Royce Deutschland . At our site in Dahlewitz near Berlin you will get the chance to work as part of a dynamic & experience team in a technically focused role, dealing with a multitude of customer issues across our business & regional aviation fleets. Turn your New Year's Resolution into a reality by applying now!

Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.

We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.

What you will be doing

Provide technical support to help resolve technical queries and operational arisings as part of the Aircraft Availability Centre.
Ensure compliance in accordance with aerospace standards.
Adhere to technical and business requirements of internal & external stakeholders.
Providing assurance on instructed maintenance activities.
Prepare and deliver technical communications to customers and internal stakeholders.
Support Investigation of operational issues to develop containment, establish root cause and recommend corrective actions.
Develop and approve the technical content of technical publications/ communications.
Identify in service cost reduction opportunities by reviewing and maintaining life cycle engineering policies and any associated maintenance planning documentation.

Who we are looking for

At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.

To be successful in this role you will need to:

have an Engineering degree in Mechanical or Aerospace Engineering or equivalent professional experience,
have excellent interpersonal and communication skills towards peers, customers, and senior management,
have good knowledge of functionality and operation of gas turbine engine components and systems,
have experience in troubleshooting and problem resolution,
be familiar with the in-service operational environment, including regulatory and compliance requirements preferable,
have Experience in support of cross-functional teams e.g. specialists, suppliers, customers and partners,
be fluent in English (spoken and written).

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

We welcome applications from people with a refugee background.

You can learn more about our global Inclusion strategy at Our people | Rolls-Royce

Closing date: 12.01.2024