Customer Support Specialist Frankfurt am Main Vollzeit Ґанзілла Technical Designer Frankfurt am Main Vollzeit Ґанзілла Intern for AI Innovation Project (m/f/d) * München Vollzeit Munich RE
Loft Labs, Inc.
We are a venture-backed tech startup striving to be the leading force in enabling platform engineers. After closing our Series A lead by Khosla Ventures in Q1 2024, we are in the hyper-growth phase and looking for motivated people to complement our team. Our headquarters are in San Francisco (Salesforce Tower), but our team is distributed around the globe, and we have a remote-first work culture.
We're the company behind vCluster, an open-source technology for virtualizing Kubernetes (+40M virtual clusters created by users, vibrant Slack community with +3,000 members, +5k GitHub stars).
The adoption of our commercial product based on vCluster has grown extremely fast (multi-million dollar revenue, 4.6x ARR growth over the past 12 months), and our customer base now includes some of the biggest companies in the world including 6 Global Fortune 500 companies as well as some of the fastest-growing tech unicorns.
Working on developer tools and open-source technology is part of our DNA.
We are the maintainers of several popular open-source projects, including:
vCluster - Virtual Kubernetes Clusters, a certified Kubernetes distribution with 40M+ downloads: www.vcluster.com
DevPod - Codespaces but open-source, client-only, unopinionated was #1 on HackerNews twice after launch, +8,000 GitHub stars: www.devpod.sh
DevSpace - CNCF Sandbox Project, 4,000+ GitHub stars: www.devspace.sh
Our customers include CoreWeave, Shipwire, GoFundMe, and several Fortune 500 companies, including one of the biggest chip manufacturers, one of the Big 4 audit and consulting firms, one of the biggest US financial institutions, and others.
Write technical blog posts, create engaging content including YouTube videos, webinars, and tutorials.
Give talks at conferences, webinars, and meetups to promote vCluster and other Loft Labs products.
Organize and attend community events, meetups, and conferences.
Attract the right audience to join the community.
Educate and engage existing Loft/vCluster community members.
Run weekly/monthly office hours and community calls.
Run community-specific live streams, webinars, AMAs.
Respond to technical questions on Slack channels.
Gather community feedback and inform product/engineering/marketing/sales teams.
Write helpful content and record videos based on community feedback.
Educate and engage the community, keeping in mind our commercial offerings.
At least 6 years of combined experience in engineering plus DevRel
Extensive experience in containers, Kubernetes, various DevOps technologies, and cloud-native landscape.
Ability to coordinate across many teams and iterate and deliver in a fast-moving startup environment.
Skills to explain and translate complex technical concepts into simple and intuitive communications.
Experience being self-directed and working with minimal supervision.
Excellent written and verbal communication skills.
Public speaking experience (expert panels, webinars, conferences).
We offer the following benefits:
Competitive Salary: We tend to pay higher wages than other startups.
Platinum-Level Insurance: Health, dental, vision, and life Insurance including plans for you and eligible dependents (benefits vary depending on country)
Flexible Working Schedule: You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day.
Workplace Flexibility: If you want to work from home, that’s great! If you’d prefer to work in a coworking space, we can make that happen as well. We’re flexible on all of this and we know things can change in life and we’re happy to adjust the work environment for you along the way.
Since we are a fast-moving startup, you will not be number 14,589 in our company but rather become an essential part of our team right from the start:
Fast Application Process: We will typically get back to you within a week. No need to polish your resume for us. Just send us some links (e.g. LinkedIn, etc.), answer a few questions about your previous experiences, and hop on a quick Zoom call with one of our team members to see if you’
Customer Support Specialist Frankfurt am Main Vollzeit Ґанзілла Technical Designer Frankfurt am Main Vollzeit Ґанзілла Intern for AI Innovation Project (m/f/d) * München Vollzeit Munich RE
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