Multi-Skilled Service Partner - Events in Berlin bei JLL

How we support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

JOB TITLE: MULTI-SKILLED SERVICE PARTNER - EVENTS

REPORTS INTO: FACILITIES MANAGER

FIXED TERM CONTRACT

ABOUT THE ROLE:

A multi-disciplinary role supporting the events team within our Berlin office.
Delivering day to day support to ensure the smooth running of our events service
providing exceptional customer experience within our Client sites.

KEY RESPONSIBILITIES

• Work with the Client events team ensuring all events are successfully supported relating to Facilities as well as support the day-to-day running of the office
• Perform conference and event room furniture set-ups for meetings and events
• Regularly work with external contractors, e.g. cleaning, production crews and event hosts
• Assist with the coordination and booking for internal events
• Carry out daily quality audits of all event spaces, furniture and equipment
• Act collaboratively with event hosts before, during and after events to solve
• problems and resolve spontaneous and unique situations
• Working in accordance with health and safety measures and promoting best
• practice amongst colleagues, contractors and vendors
• Work with the Facilities team to ensure preventative and reactive tasks are
• completed within the Service Level Agreement (SLA) timeframe
• Giving appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face
• Working as part of the multiservice team: Supporting Events, Mailroom, Facilities and Moves, Adds and Changes (MAC) where needed

WORKING LIFE

• On a daily basis you will be working across one site
• The main business language spoken in our offices is English. Knowledge of English and the local language is essential
• On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota
• On occasion you will be required to be on call 24 hours a day in rotation with your colleagues
• The role will be structured on a shift basis over a 5-day week

ABOUT YOU

• You are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertise
• You work collaboratively as part of a team to solve problems with professionalism and service focused approach
• You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
• You are open and have good communication skills
• You strive for excellence in what you do and share ideas for improvement
• You are familiar with computer equipment and programs (Word, Excel and Outlook)
• You are adaptable to work to requests and projects that may vary from day to day

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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