V.I.E. Client Relationship Management- H/F/X Frankfurt am Main Vollzeit Société Générale Senior Account Manager Home Office Vollzeit Analog Devices V.I.E. Client Relationship Management- H/F/X Frankfurt am Main Vollzeit Société Générale
mercedes-benz.io
We are Mercedes-Benz.io. Our mission is to ignite and build the digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive Mercedes-Benz digital future.
Therefore, we offer 100% flexibility! You can choose if you want to work from your mobile office in Portugal/Germany, or from our offices in Lisbon or Braga/ Stuttgart or Berlin. It's up to each of us to decide according to our needs.
We don’t care about your shoes, as long as you are wearing the right attitude. At Mercedes-Benz.io we walk the talk and make things happen. We do not digitize for the sake of being digital but for a better tomorrow for our customers. That’s not our job; it’s our passion. Therefore, we love to reflect and challenge everything – the status quo, Mercedes-Benz, and ourselves. We share the same beliefs and stand up for each other and this is why we hire unique people to join our Tribe of digital enthusiasts.
OUR MAIN AREAS AREOne Web & Mercedes Me Home
In the Area of Mercedes-Benz OneWeb & Mercedes Me Home, we create customer experiences for the Web and App channels. We focus on the entire customer journey by using platform solutions that enable our customers’ different touchpoints across cars, products and services around the car.
With our products such as the Mercedes-Benz Worldwide Website (OneWeb), Car Configurator, Online Test-Drive Booking and the Mercedes Owner Area “Mercedes Me Home” and many more, we are building a seamless and luxurious experience for our customers.
As the Engineering Manager in this area you are fully responsible for leading the development teams to achieve our ambitious business goals.
E-Commerce (Online Sales)
In the E-Commerce Area we create a digital sales experience for our customers. We focus specifically on the purchasing phase of the customer journey by using platform solutions that enable and provide different touchpoints to experience a seamless and luxurious digital sales experience.
With our online shops for new and used cars we are an important part of the digital transformation of the Marketing & Sales department of Mercedes-Benz. The products & services enable our customer to experience a seamless digital sales journey and allows Mercedes-Benz to re-shape the sales strategies and business processes. “Future of Commerce” is the enabler for our future sap commerce cloud based commerce platform – the technological hearth of the online sales solutions. With the Assortment “Service Contracts” we are creating a pilot based on this new technology – moving E-Commerce towards the “future of commerce”.
As the Engineering Manager in this area you are fully responsible for leading the development teams to achieve our ambitious business goals.
Platform & System Teams
In the Platform & System-Team area, we provide reliable cloud solutions and different technical services to enable Mercedes-Benz digital products to focus on their business purpose.
Within our platform teams, we build up cloud infrastructure and services such as CI/CD Tools, Monitoring & Logging solutions, and many more tools used by our software development teams.
Besides just providing tools, our teams collaborate closely with the Software Development teams to ensure and increase developer satisfaction by optimizing the platform services.
As the Engineering Manager in this area, you are fully responsible for the people and leading the cross-functional-teams to achieve our ambitious goals.
Solution Level & Shared Services
In the Solution Level & Shared Service Area, we work especially on cross ART tasks. The solution level is the conceptual heart of the SAFe framework in the Digital House translating large Epics into workable Roadmap Items together with the ARTs. Providing guidelines and strategic direction will help to guide all teams towards our joined goals. The shared Services are teams consulting the ARTs and providing expertise where needed. Teams as Production operations support, incident management, and data analytics teams are part of this area. Cross cutting roles such as Business, Solution, System, and User Experience Architects have their homes in this area even if they spend most of their time working with product teams.
As the Engineering Manager in this area, you are fully responsible for the people and leading the cross-functional-teams to achieve our ambitious goals.
AfterSales
In our Aftersales Unit, we create seamless customer experiences in Web, Mobile Application, and eCommerce domains across the three core business segments Service, Accident and Parts Trading.
With products such as the Online Appointment Booking and Mobile Apps like the Mercedes Me Service App, we merge technology innovations with c
V.I.E. Client Relationship Management- H/F/X Frankfurt am Main Vollzeit Société Générale Senior Account Manager Home Office Vollzeit Analog Devices V.I.E. Client Relationship Management- H/F/X Frankfurt am Main Vollzeit Société Générale
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