PIXELZ
At Pixelz, we help photo studio professionals beat deadlines by providing reliable, AI-powered retouching at scale.
Over the years, we’ve innovated in response to the industry challenges of fluctuating image volumes, manual workflows, and inconsistency in image quality. In trying to solve these issues, we developed the concept of S.A.W.™ – Specialist Assisted Workflows.
An idea of splitting the retouching workflow into many different production steps assisted by AI, machine learning, and various other methods of automation. A completely different way of handling retouching than anyone had ever done before.
The result is a retouching service offering unprecedented speed, consistency, and scalability. Together with delivering an outstanding customer experience, this is the reason we are trusted by leading fashion brands around the world.
We are a technology company powered by a talented and passionate team spread across 8 countries hosting a team of 500 people globally. With our diverse team, we are able to push boundaries, embrace change and innovate to create more and better opportunities for our customers, our colleagues, and the communities we are a part of.
Our three core values are:
Let Data Decide. We empower each other to act when we see an issue or opportunity. We take pride in our work, speak up, and continuously improve without the fear of failing.
Build Genuine Relationships. We are in it for the long term. We treat our colleagues, customers, and partners openly and honestly.
Own It. We empower each other to act when we see an issue or opportunity. We take pride in our work, speak up, and continuously improve without the fear of failing.
Given our strong focus on building genuine and successful long-term relationships with our clients, the Retouching Manager plays a critical role as the direct owner of a portfolio of our enterprise clients. The role will work as an extension of the client’s creative team and will be responsible for driving success for our clients throughout the customer journey.
The Retouching Manager is to fully understand the image editing, retouching, and workflow needs of our enterprise accounts (leading fashion brands, online retailers, and commercial photo studios) and clearly communicate their requirements to our production team to ensure consistent quality.
The Retouching Manager plays a key role in our organization and will, as part of the Customer Success Team, work closely with and report to the Customer Success Director. The role requires proven experience driving success for enterprise accounts within the fashion industry and, ideally, a studio or creative team management background.
The Retouching Manager is expected to collaborate with the Production, Sales, and Platform Teams to achieve the following objectives for the client portfolio:
Achieve