Company Description
At Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in sector-specific software solutions that help manufacturers optimize revenue operations through design applications, engineering simulations, product selection, CPQ, PIM, visualization, and data analytics.
Headquartered in Jacksonville, FL, we serve over 20,000 customers across the globe.
Revalize is a portfolio company of TA Associates and HG.
Qualifications
Required Skills & Abilities
Previous professional experience working directly with complex software (database and/or web-based, object programming) customers to troubleshoot software issues
Previous experience providing application / technical support of SaaS applications; experience with one or more Revalize applications preferred
Ability to be consistently productive while working remotely
Regular and consistent access to a quiet work area to conduct business over the telephone and/or video calls
Language proficiency (spoken and written) in English and German required. Proficiency in Dutch preferred.
Analytical thinking skills to investigate and solve problems
Experience in dealing with customers and communicate in a professional way
Preferred skills and abilities:
Experience in use of 3D CAD systems strongly preferred
Working knowledge of Salesforce preferred
Thorough understanding of networking topologies & protocols preferred
Mac, iOS, and Android knowledge/experience preferred
Additional Information
We look forward to receiving your meaningful application. All suitable candidates will receive an invitation to create their individual personality profile and will meet their responsible recruitment manager in the next step.