Assistant Hotel Manager - Hamburg - Franchise in Hamburg bei Hilton Technologies

Job Requirements YOUR NEW WORKPLACE

At your new workplace, the Hampton by Hilton Hamburg City Centre, you will benefit from its central location and its modern, urban design. The hotel is not only an attraction for business travelers and tourists, but also offers our employees an attractive working environment.

Our business hotel offers you the opportunity to join us, to learn continuously and to grow personally and professionally. Join us now, become part of our team as Assistant Hotel Manager.

Work Experience YOUR DAILY BUSINESS

• Inspecting and monitoring the building, public areas, and guest rooms for proper appearance, initiating appropriate action to correct any deficiencies
• Participation in day-to-day operations and processing of group requests and reservations
• Check-in, check-out and assistance to guests
• Receiving guest complaints and concerns including prompt and professional resolution
• Reviewing guest feedback, developing strategies for continuous improvement
• Developing and implementing appropriate measures to increase guest satisfaction and RevPAR.
• Assist with new employee recruitment, onboarding, and training
• Employee scheduling
• Assisting in the acquisition of new corporate clients and maintaining the existing corporate client base
• Control of all accounting procedures, preparation of reports
• Cost control and ordering of goods, carrying out the monthly inventory

OUR EXPECTATION

• Education or studies in the hotel business with experience as Rooms Division Manager, Front Office Manager or Deputy Hotel Manager in the city and business hotel industry
• Good knowledge of the German hotel market, a strong sense of quality and excellent hospitality skills
• Very good knowledge of German and English, both written and spoken
• Very good knowledge of Microsoft Office applications
• Organizational and solution-oriented approach combined with a "hands on" mentality
• Leadership personality who knows how to inspire, motivate and make a difference
• High service mentality and guest focus
• Strong communication skills, positive charisma, high self-motivation

Benefits WE OFFER

• You will work in an international working atmosphere, with plenty of room for further training and improvement.
• If you are new to the city and have not yet found accommodation, we will be happy to provide you with a hotel room for a limited period for a small fee.
• In times of high demand, you will receive a bonus if you fill in for other colleagues at our other hotel branches.
• Refer new employees to us and receive a bonus for doing so as well.
• We guarantee compensation for any overtime you work!
• You can contribute to environmental protection with our job ticket allowance.
• As a Foremost employee, you also benefit from low-cost hotel accommodation both worldwide and in our own portfolio.
• Your vacation starts at 25 days and increases up to 30 days depending on your length of service.
• Your friends and family can also receive discounts within our hotel brands.

CONTACT

You may still have questions. Then contact us in the HR department at (030) 5858 383 96 or at. Send us your application in pdf format to (max. 15 MB), or upload your application directly via our.

Complete application documents not at hand? Your curriculum vitae is sufficient.

Contact: Birgit Ewald, Head of Human Resources

Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.