Human Resources Specialist in Home Office bei Velocity Global

Job Title: Human Resources Specialist

Department: Operations: EOR

Location: Remote - Germany

POSITION SUMMARY

We are looking for a Human Resources Specialist to join our growing Operations team. This position is to be based in Germany as a remote worker. This full-time position will be responsible for navigating customer challenges, supporting all Human Resource matters, and providing a consultative approach to our clients. The right candidate will have a relentless zeal to contribute and should have an affinity toward matters of international growth and employment. This individual will report to our Human Resources Manager.

RESPONSIBILITIES

• Execute supported employee onboardings, including working with in-country vendors and enrolling employees in benefits, and supporting payroll

• Create, maintain, and archive compliant local employment packages and employment documentation

• Ensure supported employees are appropriately set up in all Velocity Global systems as required with client agreements and supported employee contracts

• Deliver a consistent level of quality on all interactions with customers encompassing a "white glove experience”

• Research and respond to all benefits, international payroll, expense reporting, and all other HR matters that are requested by regional managers, the client service team, and our supported employees

• Responsible for continuously updating and refreshing Velocity Global's knowledge base

• Support Velocity Global's client service team across all aspects of the business

• Drive employee satisfaction and retention with sincerity and passion, and approach troubleshooting as an opportunity to establish integrity and value

• Ensure target start dates are hit for new customers by following processes and meeting deadlines

• Communicate with domestic and foreign embassies on immigration matters for externally supported employees and internal stakeholders

• Execute on committed timelines, including influencing global affiliates and clients to meet their agreed-upon timelines, properly allocating resources, and maintaining the team on project-related issues with a strong emphasis on results

• Research challenging employee questions and employee scenarios and present solutions to the client service team

• Support and execute upon compliant employee terminations and offboarding

• Research and respond to all global benefits, payroll, expense, and other Human Resource matters as it pertains to your region

• Develop and maintain competency in the area of international employment

QUALIFICATIONS/SKILLS

• BA/BS in Human Resources or equivalent working experience required

• 3-4 years of experience preferred in Human Resources

• Advanced German Human Resources knowledge preferred

• An individual needs to be based in Germany

• Dedication to Customer Service Excellence

• Business proficiency in German and English language required, Other language skills a plus

• Research-oriented, exceptional organizational skills, and attention to detail

• Ability to quickly assimilate information; with operations across 185+ countries, there is a lot to learn

• Excellent presentation, verbal and written communication, listening, and consultative skills.

• Technology-literate, including Microsoft Office suite

• Strong consultative customer service and project management style

• Interest in international business and contributing at a consistently high level

OUR VALUES

Velocity: Exceeding expectations of our customers, colleagues, and ourselves by delivering swift and effective results.

Integrity: Doing right by our customers, colleagues, and ourselves through honest and ethical actions.

Be Bold: Daring to take risks, learn, and grow to benefit our customers, colleagues, and ourselves.

Empowerment: Owning our decisions and being accountable for the impact we have on our customers, colleagues, and ourselves.

Service: Supporting our customers, colleagues, and ourselves with respect and empathy.

As a work-anywhere company, Velocity Global fosters a values-driven culture. We value inclusion and belonging. We encourage applications from all qualified candidates regardless of age, ancestry, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected famil