Technology Managed Services - Senior Manager in Eschborn bei EY

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Clients are seeing increased pressure on their IT investments, and it is now more important than ever to get the best return on their IT spend. We are looking to partner with our clients on long term technology transformation journeys to help them extract insights and business value, while optimizing application operations and reducing total cost of operations. Join us as a Senior Manager and you’ll play a key role in making that happen across multiple industries in the region; and across EMEIA where applicable.

Your Role

This is a role where no two days are the same – so you’ll find yourself taking on plenty of new responsibilities as you go. You’ll work alongside clients and colleagues, balancing your time between supporting business development activities by providing tailored solutions, advising clients on transformation initiatives, delivering solution workshops, networking with our regional leaders and BD teams, supporting market campaigns as well as work with technology ecosystem partners to position our differentiating solution propositions. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills. Since you’ll be working directly with clients and regional client teams, some travel may be required.

Key Responsibilities but not limited to:

• Perform the role of Go to Market and Solution Sales Lead for taking TechOps (Application Managed Services, Cloud operations and other solutions that get added to our portfolio) to clients across the region.
• Build a strong network with our regional leaders across service lines, key client account leads and Markets / BD leads to help build a strong TechOps pipeline in the region and support key sales and accounts plans to achieve and exceed targets
• Act as Technical Presales to support opportunities around TechOps solutions while working closely with other solutions leaders, alliance managers and managed services team members
• Be responsible for designing complex, multi-year, transformational managed services solutions that integrate People, process, technology and facility/location components into an effective and efficient solution, while creating tailored value propositions to address client expectations
• Help prepare proposals/Presentations/statement of work (SOWs) and respond to RFIs/RFPs by articulating EY’s value proposition against the customer defined requirements and propose winning solutions
• Work closely with Contract management and legal teams to ensure the proposed solution has the highest level of assurance along with well-defined service level management approach to effectively manage risk of engagements.
• Support the delivery teams on Service Transition and Service Management when the engagement is being setup up; at least until service delivery stabilization is achieved
• With your technical hands-on experience, you are expected to manage few TechOps engagements by continuing the relationships established during the sales cycle
• Ensure both personal and professional skills are kept up to date for successful execution of role.

Preferred experience:

• 5+ Years of core TechOps / Application Managed Services Solution Sales / PreSales and pursuit management experience
• Hands-on experience of successfully selling and solutioning application managed services engagements across different technologies
• Successful achievement of set goals/targets in the last three consecutive years
• Experience and exposure to onshore, offshore and nearshore delivery and operating models
• Expertise in constructing solutions with innovative commercial models – e,g: ticket based; pay per use
• Experience in solutioning / delivery of service optimization, service automation, and innovation in service delivery management
• Experience in selling / shaping annuity deals involving enterprise platforms (SAP, Microsoft, etc.) is preferred
• Strong presentation skills and using of Microsoft Office suite.
• Strong written and verbal communication skills – English (Must), and Other Regional Languages based on Markets (Preferable)

What we look for

We’re interested in flexible professionals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. You’ll also need the confidence to give professional advice an