Exams Assistant (Test Day, CMR and Post Exam Processing) Germany in Berlin bei British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Job title: Exams Assistant (Test Day, CMR and Post Exam Processing) Germany

Contract Type: Indefinite
Location: Berlin, Germany
Requirements: Candidates must have the legal rights to work in country of location at the time of application

Pay-Band: J

Starting salary: € 2.498 gross (12 months)
Additional Benefits:

Role Purpose:
The purpose of this role is to support effective and efficient delivery of Exams within a location as well as post-exams processing. This role will be the point of contact for venues/venue supervisors on the day and will support the management of venue staff and examiner engagement, relationship and performance. The role will support the resolution of risks and issues, including customer communications directly or through customer services. The role will support the safe handling of confidential materials in accordance with compliance standards during the multiple exchanges in country/location. This includes movement and activities related to the primary storage area known as the Confidential Material Room (CMR), as well as final preparations of the Exam delivery before and during the test day. This role includes support in running test day activities, including preparation of all test day materials e.g., stationary, uniforms, banners and IT equipment. The role is also responsible for timely scanning and submitting of exam papers to meet requirements for marking as well as for processing enquiries on results.

Main opportunities and challenges for this role:
To ensure delivery of exams at test centre level, working with new systems and processes and ensuring that new ways of working are taken up and adhered to.

Main accountabilities but not limited to the following:

Product Service Delivery:
Supports the selection of suitable venues by viewing venues identified by Cluster Operations Planning function (if required).

• Ensures proper script receipt tracking, packing and return OR scanning, storing and shredding. • Inputs exam results into Awarding Bodies platforms.