Technical Coordinator Software in Tuttlingen bei KARL STORZ

Your Mission

• You process service cases for the product field software (2nd level, service management, mainly remote) and take over the follow-up
• In order to build up a simulation and to support a knowledge database, you reproduce customer inquiries
• You are responsible for the technical maintenance of software-related articles in this knowledge database
• You are involved in development projects in the software product area
• As well, you are involved in the creation, coordination and execution of training courses for end customers, dealers and colleagues
• You act as an interface between end customers, software integration and sales

Your Talents

• Completed vocational training in the IT sector, e.g. IT specialist for system integration, comparable training or lateral entry with professional experience
• Preferably experience in healthcare IT (DICOM & HL7)
• High degree of customer orientation, teamwork and communication skills as well as good organizational skills
• Service-oriented way of working
• Professional handling of critical customer enquiries
• Confident understanding of IT and interest in digital challenges
• Very good written and spoken German and English skills, other foreign languages an advantage

Your Benefits

• Flexible working hours & mobile working: In many areas, working hours and location can be arranged as required
• 30 vacation days and various special payments
• Further training opportunities: Open in-house seminar program, extensive e-learning offering, professional development courses and much more
• Corporate benefits and bicycle leasing
• Subsidy for private pension plan and company health management
• Various childcare options – at the headquarters in Tuttlingen
• Health, sports, cultural and leisure activities – offers vary depending on location