🚀 Werde Technical Coordinator Software (m/f/d) bei KARL STORZ – Dein neuer Job in Tuttlingen

KARL STORZ

At KARL STORZ, we believe in not just creating jobs
but building careers. As a family-run company,
we understand the value of long-term relationships and
actively work on promoting them.
When YOU grow, we grow.

Job Function: Multidisciplinary

Location: Tuttlingen, BW, DE, 78532

Work Flexibility: Hybrid

Job ID: 2534

Your Mission

You process service cases for the product field software (2nd level, service management, mainly remote) and take over the follow-up
In order to build up a simulation and to support a knowledge database, you reproduce customer inquiries
You are responsible for the technical maintenance of software-related articles in this knowledge database
You are involved in development projects in the software product area
As well, you are involved in the creation, coordination and execution of training courses for end customers, dealers and colleagues
You act as an interface between end customers, software integration and sales

Your Talents

Completed vocational training in the IT sector, e.g. IT specialist for system integration, comparable training or lateral entry with professional experience
Preferably experience in healthcare IT (DICOM & HL7)
High degree of customer orientation, teamwork and communication skills as well as good organizational skills
Service-oriented way of working
Professional handling of critical customer enquiries
Confident understanding of IT and interest in digital challenges
Very good written and spoken German and English skills, other foreign languages an advantage

Your Benefits

Flexible working hours & mobile working: In many areas, working hours and location can be arranged as required
30 vacation days and various special payments
Further training opportunities: Open in-house seminar program, extensive e-learning offering, professional development courses and much more
Corporate benefits and bicycle leasing
Subsidy for private pension plan and company health management
Various childcare options – at the headquarters in Tuttlingen
Health, sports, cultural and leisure activities – offers vary depending on location

HR Contact

Thomas Hocken