Sales Support Representative (Reservations / Ticketing) in Homeoffice bei BZ COMM GmbH

BZ.COMM GmbH

TAL Aviation is seeking full time and Part time Sales Support Representatives for its office located in Frankfurt/Main. Only qualified candidates meeting all the following criteria should apply attaching their CV in English.

Aufgaben

Main tasks include:

• Serving travelers and travel agents with questions concerning their trips and flights
• Managing flight reservations for individuals and groups, issuing electronic airline tickets to travelers and travel agents and administrative duties
• Negotiating air fares and sending quotations
• Handling queries of clients contacting us directly
• Direct contact with travel agencies and providing them support on behalf of the airlines represented
• Direct dealings on various issues with the airlines represented

Qualifikation

Desired Skills & Experience:

• Experience and know-how of the travel industry in Israel
• Minimum 2 years' experience in a sales/customer service role in the airline industry or a travel agency
• Knowledge of GDS such as Sabre and/or Amadeus and IATA tariffs
• Experience in Microsoft Office skills (Word, Excel, Windows Mail/Outlook)
• Service minded. Loves to work with customers
• Organised, self-motivated and a team player
• Full command in English and German both oral and written