FIELD SERVICE TECHNICIAN in Hopsten bei B&B MAF GmbH

FIELD SERVICE TECHNICIAN (M/W/D) in Hopsten bei B&B MAF GmbH

B&B - MAF GmbH

Position Summary
B&B Packaging Technologies is looking for a field service technician to join our team in Green Bay, WI.
This team member is a critical member of the B&B service department that reports to the after-sales
service manager. This position is based in Green Bay, WI and will be responsible for the installation of
machinery, start-up services, technical support, operator & maintenance training, installation of up-
grades and modifications, and emergency service support to B&B Packaging Technologies customers
across North America.

The position requires 50 to 60% travel across North America. This position also requires regular trips
to our parent company in Germany (pending on capacity and scheduling).
Typical work hours are Monday – Friday, hours can be adjusted to meet customer requirements which
can include nights and weekends for specific projects.

Key job duties include but not limited to:
› Install, service and troubleshoot packaging machines at customers sites
› Ability to operate all types of B&B machines
› Work with mechanical diagrams, drawings, prints and schematics to assemble machinery components
and additional modules
› Identify opportunities within the packaging process for improvements on customer sites to equipment
› Provide on-site training for customer employees
› Document technical and customer information to maintain effective business relationships
› Ability to troubleshoot remotely and obtain needed information from customer to resolve machinery
issues

Requirements:
› High school diploma or GED with a 2-year electro-mechanical or mechanical associate degree,
preferred but would consider equivalent work experience
› Strong understanding of Electro-Mechanical with pneumatics, hydraulics, AC/DC motor control,
PLC‘s, Servo Systems preferred
› Strong process / mechanical knowledge and skillset
› Prior Field Service Experience is a plus
› Experience with packaging equipment is a plus
› Ability to travel, work independently and be flexible regarding frequent changes in schedule
› Excellent customer relations skills including the ability to explain and train
› Computer skills needed
› Good communication skills