Second Level Supporter in Neu Isenburg bei Utimaco

Your tasks

• Second level support for LAN Crypt / u.trust LAN crypt
• Remote support for end customers, by telephone, via support tools, Teamviewer, etc.
• Consulting and active (on-site) support of customers and interested parties during the introduction of products and solutions
• Clarification of technical problems and support of the customer in the development of solutions

Your profile

• Experience as a second level supporter
• Very good IT knowledge (Windows operating system environments, macOS , AD/ Meta directories, etc.)
• Strong customer orientation and service-oriented working style
• Good German and English skills
• Motivation to familiarize yourself with more complex topics

We offer

• An open and friendly corporate global culture characterized by a constructive and cooperative environment
• Many learning opportunities to deepen your skillset and to support your professional growth
• Personal coverage by a travel health insurance, a private accident insurance and a company pension plan
• Access to specific education programs
• Flexible working hours and the option to work hybrid & mobile, independent time management
• Challenging tasks and close cooperation with a competent team
• A dynamic company where teamwork and relationship management are valued