IT-Support | Helpdesk Specialist in München bei Henn GmbH

Are you looking forward to interesting and challenging tasks within a design-oriented and innovative environment that also offers you the stability and structure of a successfully grown company? Are you looking for an opportunity to contribute your creativity and personality? Then you'll be a great fit for us!

Our strong community and longstanding success are based on an appreciative, open, family-like atmosphere and the knowledge and commitment of our employees.

The use of state-of-the-art technologies and our expertise across all service phases according to HOAI enable us to develop high-quality solutions and concepts.

Become part of our team as an IT-Support | Helpdesk Specialist (m/f/x) and apply now!

• Support with all IT-related questions, particularly regarding Microsoft Office, PC hardware, multifunction devices/printers, mobile devices, and video conferencing systems as an IT contact person
• Setting up and configuring PCs and mobile devices
• Assisting with handling and application questions, especially for new employees
• Remote support for analyzing and resolving errors and disruptions
• Maintenance and documentation of the knowledge database
• Support with the implementation of new IT solutions

• Completed training in the IT field or comparable qualification
• Proficient in MS Windows and the Office suite
• Experience in IT support and error analysis
• Service-oriented and independent working style
• Prior experience in 1st or 2nd level support is beneficial
• Good communication skills and team spirit

• Attractive and diverse, well-known (large-scale) projects and a large design scope
• Support for personal and professional development: HENN Academy including recognition by the chambers of architects, language courses, individual seminar and certification programmes in collaboration with cooperation partners
• Attractive remuneration and 30 days vacation p.a. plus special leave
• Flexible and family-friendly working time models
• Modern office in Munich (Maxvorstadt) with excellent public transport connections
• International and interdisciplinary working environment
• Joint events (multi-day office trip and Christmas party) and team activities (company run, soccer tournament, pretzel monday, after-work get-together)