Movement Operations Manager in Kaiserslautern bei INTERNATIONAL ORGANIZATION FOR MIGRATION

Position Title : Movement Operations Manager
Duty Station : Kaiserslautern, Germany

Classification : Professional Staff, Grade P3
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible

Closing Date : 24 January 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and
inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female
candidates as well as applications from the non-represented member countries of IOM. For all
IOM vacancies, applications from qualified and eligible first-tier candidates are considered
before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:
Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo
(the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See;
Iceland; Kiribati; Lao People's Democratic Republic (the); Madagascar;
Marshall Islands; Micronesia (Federated States of); Namibia; Nauru;
Palau; Saint Kitts and Nevis; Saint Lucia; Solomon Islands; Suriname;
The Bahamas; Tonga; Tuvalu; Uzbekistan; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

Since the inception of IOM in 1951, Movement Operations have been and continue to be a
fundamental pillar of the Organization’s work. The organized movement of persons in need of
international migration assistance is a primary mandate of the Organization and a cornerstone
of IOM’s operations. This mandate has resulted in the international transport of more than 15
million migrants and refugees worldwide. Movement Operations departments in various IOM
missions, coordinated under the division of Resettlement and Movement Management (RMM) in
the Department of Operations and Emergencies (DOE) at IOM’s Geneva Headquarters (HQs),
are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in
accordance with the various framework agreements with resettlement and receiving
Governments and partners across the spectrum of the Organization's programmes.

Under the overall supervision of the Senior Site Lead, the direct supervision of the Project
Coordinator (Germany), and in coordination with the Deputy Head of Operations, Eurasia, the

Page 1 / 5

Movement Operations Manager (Movement Operations), will be responsible for supervising all
movement operations activities in the Movement Operations unit, with the following duties and
responsibilities.

Core Functions / Responsibilities:

1. Oversee up to seven teams of staff members who are undertaking movement operations
activities in Movement Operations, including activities related to field support, movements, data
processing and compliance. Support staff development processes such as hiring, providing
training, assigning duties, and giving feedback to staff members on their performance on a
regular basis to ensure high quality work and the accurate completion of activities. In locations
throughout the region where there is no Movement Operations Officer or Manager, serve as
technical supervisor for movement operations staff members.

2. Oversee the efficient and effective management of airport assistance for arriving and
departing individuals in Germany, including in relation to documentation, luggage, escorts, and
special assistance. Ensure staff deliver the highest quality service, interact appropriately with
airport and government officials, and handle urgent issues as they occur. Monitor the work
schedule, validate hours, and process relevant financial paperwork in coordination with the IOM
finance department.

3. Oversee staff as they assist individuals at transit centers or third-party facilities. Monitor the
weekly shift schedule, ensuring coverage is adequate to maintain a professional, safe, secure,
and clean environment; address issues as they ar